The Ashrafi gems and Jewellers Team Our commitments to you and all our customers:
All the gems we sell are accurately described to the very best of our knowledge - gem type, size, weight, shape, color, clarity and origin.
We fully disclose all gem treatments and enhancements, and guarantee that all of our items are natural gemstones.
All photographs are actual images of the gemstone you will receive. We use professional calibration software to ensure that we show the most accurate representation of the actual gemstone on-screen. We do not 'doll-up' any pictures for the sake of a quick sale. It is in our best interest and for the benefit of our customers to not portray any item online to be better than it actually is, because every return actually costs us money and raises our expenses.
We offer an ironclad 100% risk-free 30 day return policy. There are no questions asked, no restocking fees, no merchant fees and no credit card transaction fees. Additionally, there are absolutely no hidden insurance fees and no risk whatsoever.
We will never sell your email address, browsing patterns, or any other personal information.
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