There is need to improve on your app, it's just not friendly! When I opened my account, I wasn't asked to pick a pin, now to carry out transaction, I'm asked for a pin; I wasn't told to pick! Also, when chatting with customers'agent, any refresh on the app, will delete the whole conversation. Lastly, your charges for Cable & Electricity payment is just too high! If no changes are made, I will close my account and just stick to other fintech.
28 people found this review helpful
June 20, 2020
We regret to note this. Please contact us at +2348104386082 with your contact details so that we can address your concern.
I wonder if this app is right to be on this app store. I intended on using this app as my primary savings but thank God I didn't yet. I sent a minute amount into the app to test-run it over a month back. I tried withdrawing today and the transfer button is just unresponsive. It wouldn't click. If this can be rectified, it would be nice. If not, I fear this could lead to bankrun due to ongoing customer experience.
18 people found this review helpful
December 31, 2021
Hi, we are sorry that you're having issues with the app. Can you send us an email to email@example.com to enable us assist you further.
This app is frustrating. The mpos is not working. Have not been able to use pos since i bought it. It keeps rejecting every card. And keeps saying card processing failed. I was told am the first person to pick the pos up from awka. That they dont know how to fix the issue. The annoying thing is that the lagos contact i tried reaching out to for help is so harsh. I cant recommend this to any of my friends until am sure this is not scam.
4 people found this review helpful
August 31, 2020
We regret to note this. Please contact us at +2347003503500 or firstname.lastname@example.org with your contact details so that we can address your concern.