Why aren't you solving the problems with this app? I have been in touch many times and nothing improves. There's no excuse when you are made aware. Still selling overpriced scales as that's all they are at the moment
It could be a fantastic priduct but has too many flaws unfortunately. Entering your own nutrition can be awkard as its a sliding scale and selecting the correct number is awkward. Let me enter numbers please. Now everytime i use my recipe book keep telling me one or more fields is incorrect. All fields are entered but error error error. Fix it make it user friendly. This is an expensive product I expected better. Now i understand why companies are withdrawing the product from there shelves.
Incredibly Poor Purchased a set of Connected scales to assist in our fitness program. The app and BT connectivity should allow us to monitor our progress, but the app is stupidly poor. After setting up 2 phones, we weighed ourselves and noticed that our target weight are stupid values. After checking our profiles I noticed that wgt hgt and waist values had changed, after resetting to the correct values and saving, my height changed to 298 inches and my target wgt became 24lbs pure stupidity. You need to sort this urgently
The app should calculate BMI but I can't set my height. It randomly sets my height to 26 inches making my BMI off the scale. I found setting my height to 186 inches helped. It's therefore confusing cms and inches. It still randomly resets. By trial and error, I found out that it only supports Kg and Metres although it has the pounds and feet/inches option. More recently it refused to start to reinstalled. Its full of bugs,
Can't get into the app I've downloaded & provided my person info, but now only receive 'a problem has occurred when I try to start using the app'.
Terrible Why do you continue to advertise this app on your website, it simply doesn't work. Shame as the scales as great
Included in this new version:
- Several bugs have been fixed
Thank you for using the Wellness Coach application. We remain at your disposal via firstname.lastname@example.org for any questions regarding the products or the application. You can also find our guides, tutorials and FAQ at www.terraillon.com.
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