Have been using this app more than a year to make calls to India on a regular basis. Excellent call quality and very reliable app compared to others. Only one feature to complain is, it needs Internet to be able to open and make calls which is why I've to have few more alternative apps installed as we can never rely on Internet in all places. Still that's a feature, not an issue. Happy with the app.
It takes your money regardless of topping up For some reason even after topping up your card, it still deducts from your calling credit which defects the object of having a calling card??? Can this be fixed as it does appear to be taxing your monies...
Very rude and unhelpful staff at customer care Requested calling history for more than 30 days now. Still waiting. When called customer care they told me that there is nothing they can do about it. Very rude staff.
Thieving Tesco bastards. You have to top up every 3 months or you lose any credit you have. Utter tripe.Inconsistent call quality. Calls dont connect. Poor customer service.
Inconsistent quality and can be expensive In my experience over the last six months about 25% of calls cannot be connected. About 50% of those that are connected have terrible echoes that makes for an almost unusable call. When using in Europe, calls to mobiles are often more expensive(about 11p per minute) than going via normal UK network. Tesco always respond to the service quality criticisms in these reviews(and there are lots of them) but nothing ever changes. Certainly not in the two years that I've been using it.
Can't even put my number App won't allow to enter Number for set up, Called support and they couldn't help, was told to delete and re-install which I explained I had done numerous times and they just said ok
We've listened to you and made some changes.
- Even easier to top-up
- General bug fixes
Free calls & free SMS text with cheap International calls & Free US phone number
Best International calling App to stay in touch with friends and family abroad