It's good only if it works. Last time I needed to catch the last train to somewhere else, the staff checked ticket. Asked to get off the team because I couldn't show the ticket on this app.!! Tried to open it but it just flashed then back to my home screen. I had to get a cab to get to the Piccadilly on time!
Great app! Don't know why people complain about it so much. It's fast, super easy to buy tickets and extremely convenient. To play safe i always carry a portable charger jist in case my phone runs out of battery. Never had any issues!
Not used this in anger yet. The date setup for dob is the worst ever. Took me ages as my dob goes back 72 years and you can't key it or scroll like every other app. So not good before I even start.
Was okay at first. Was slow and cumbersome though I liked the convenience and the buy again feature. However now it refuses to open, only works for one time after a phone reboot and never after that, just crashes every time. Made me late for work today whilst awkwardly waiting for my phone to reboot with the ticket inspectors. Not good! Going back to paper tickets until this app improves.
It's good when it works, but often it takes an age to open or freezes/crashes. It's embarrassing waiting for several minutes when tickets are checked, force-stopping, reopening, trying to access a ticket. It would be far more sensible to issue a PDF barcode ticket that doesn't require the buggy app to be open. And train your ticket collectors - nobody should be asked to get off a tram just because the app is poorly coded.
Shocking Can only buy one ticket for a journey instead of several if you're travelling with more than one person. Positively stone age. Load tines are ridiculous, ticket inspector asked me to step off the tram whilst I waited for it to load, I refused which prompted a feeble attempt at intimidation by said inspector. Whilst he was busy flexing his metrolink "authority" in his ultimately unsuccessful attempt to remove me from the tram the app finally loaded. Of course I didn't get an apology from the creature.
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