Still needs improvements! Regular bugs and synchronisation errors. My tickets do not always appear in the app and I never managed to complete a reservation via the app - it is incredibly slow and buggy. Unreliable.
Ridiculous. To make a account they want to know your address and your profession and company where you work. Why? This is private. Because of this I don't like to sign in. You don't need to know this information to let someone just buy a simple train ticket!
Still unstable, regularly loses information when trying to book forcing you to reenter everything. Doesn't remember membership details. Requires tickets booked through the app to be manually added after booking. In short, still an app written by amateurs with no thought for user experience.
QR code doesn't work Slow app, delays on the network are not mentioned or not up to date, and the QR code of the ticket doesn't work to get in or out of Rotterdam train station, with the risk of missing your train because you can't get in. Even after one year still not solved.
Pity that you cannot pay with American Express on the App like on the site. Also.surprising not to have visibility between business and second class tickets at the same time
The thalys app is accurate reliable and easy to use for booking tickets while on travelling and good agenda functions. Also it give warnings of any travel incidents.
- Stabilisation of the app thanks to fixing various bugs
- Tickets stay available up until 24h after your journey
- More precise information on your Miles balance
- Dedicated pages for special offers
- Extended connection time
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