I think it's OK although it's bizarrely difficult, compared to all other apps, to paste in username and password from a password manager. For those of us with a choice of London stations, it would be nice if we didn't have to query journeys to/from each station separately. But even on the national rail Web site you can't specify two or three alternative London stations.
10 people found this review helpful
Not great. Works up to a point but if you need any real information the page just keeps loading without ever giving you the answer. eg. If you'd like to see where your trains stops, that page will never load. If you want to see flight information, also no luck. I cant understand why your tech team are unable to fix this "glitch" for the last 3 years.
17 people found this review helpful
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Terrible app. It is pointless. They should really hire a product team and some UX. I've installed and got the card as I've thought that I would save time but instead it takes longer. Easier to use the OLD paper tickets until when they manage to update they technology. Just to clarify, 5 years ago I've used to get automatic delays compensation from my commuting from Kingston to Waterloo. No app needed... I didn't have to click buttons and ever less getting s check with the compensation !!!!!
4 people found this review helpful