
Jake Salter
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Won't even launch. I had to use the browser site which was fine, but the app is unusable even after a good bit of troubleshooting. Update: months later I saw there was an update so I gave it another shot. Nope. Still just pulls up the logo and then a blank white screen. I get notifications but that's it. I'm running stock android on 2021 phone. Totally useless app.
7 people found this review helpful
Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at support@thanx.com?

Bill Bauman
Definitely one of the dumbest apps I've tried. You seriously can't go back in most processes. When you log in as an existing user, it doesn't know you have a card registered already. If you try registering another card, it just breaks, and you're stuck at picking a restaurant with no way back. It's like they've never actually used their own app even once. 🙄
2 people found this review helpful
Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at support@thanx.com?

A Google user
Installed, just tried it. Seriously NOT user-friendly list of businesses to select - no ability to search for a specific place, no hint at location of place. Despite allowing the app to access phone location, the first business was located in New York, then a few businesses down a place in Texas. I restarted the app and now it's permanently frozen on one specific business I have never heard of. Uninstalled.
13 people found this review helpful
Hi Andrea,
Thank you for taking the time to leave feedback. We're sorry to hear that you're having trouble selecting the business you were looking for. Please reach out to our team at support@thanx.com so we can assist you. Thanks!