The Cleaning Authority

107 reviews
Content rating
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About this app

Manage The Cleaning Authority’s house cleaning services using the MyTCA app on your mobile device.

The MyTCA app allows customers to have complete access and control of their cleaning services including:

- Secure account information
- Access to Consumer Newsletter and Blogs, including helpful deep cleaning and organization tips
- Details on upcoming as well as past cleanings, including rooms to be cleaned, additional cleaning requirements, current rotation, and updated pricing
- Payment options through wallet using credit card or e-check
- Automatic or custom tipping
- Notifications including reminders, updates and cleaning promotions
- Opportunity for free house and apartment cleanings through our Refer a Friend program

The Cleaning Authority has been providing house cleaning services for more than 25 years and is widely recognized for a commitment to serving customers and using environment-friendly cleaning supplies. TCA has a history of excellence and dedication to our clients through providing professional and high-quality residential cleaning services across The US and Canada.

Your satisfaction is 100% guaranteed. We perform ongoing inspections to ensure our high standards are maintained. Our exclusive Detail-Clean Rotation System begins by giving your home a Detail-Clean within the first two cleans. On the first clean, we Detail-Clean your kitchen and bathrooms and then deep clean the rest of your home. On the second clean, we Detail-Clean the sleeping and living areas and thoroughly clean the rest of your home. We then follow with a system that maintains a detailed level of clean throughout your home.

Our company is fully bonded and insured, which means you can have peace of mind when you hire us as your professional cleaning company. Helping our customers feel confident in our services is very important to us, which is why we're committed to taking every step necessary to make sure they feel good about choosing The Cleaning Authority.

Every individual hired at a franchise location of The Cleaning Authority goes through a thorough screening process, and then is trained in every aspect of our home cleaning services. This ensures high-quality service every time.

We participate in the communities in which we are located through The Cleaning Authority CARES by fighting against hunger. Helping to provide food is a fundamental component of taking care of others, but it’s not something we can do alone. Our customers, like you, have been critical to our effort.
Updated on
Oct 3, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

101 reviews
Dustin Hudson
October 7, 2022
"Forgot Password" button doesn't do anything, so I guess good luck if you forgot your login. The app works enough to tell your cleaning schedule and some other important information, but only barely. Crazy that what should be the easiest way to communicate turns out to be held together by tape and bubble gum. 2 stars because it does have some useful information, but it could of easily been a web interface. The app is basically a glorified, semi functional web page as it is.
26 people found this review helpful
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Jennifer Havel
February 24, 2023
This app is unusable for me. Since changing phones to Samsung S22+, this app will not allow me to log in (doesn't like ID or PW). The "forgot password" link does nothing and half the time the "log in" button doesn't appear to work (no message), BUT it is counting toward failed attempts. I am locked out before I realize the button has even registered being pushed. There is no way to log into the account outside the app either (thru website). I reinstalled the app - no improvement.
15 people found this review helpful
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Marilyn Bentley
August 8, 2022
Newsletter, FAQ and cleaning tip links are totally broken and do nothing. As others have shared, notifications DO NOT WORK on my Galaxy S22 Ultra; I've uninstalled/reinstalled, ensured notifications are on/ nothing blocked, etc. It would be great to have features like skipping a cleaning, change frequency and ad hoc/special requests. I can see some minor details of my upcoming and past cleanings, manage my payment methods and set automatic tips. App hasn't been updated since Nov 2021 & it shows
5 people found this review helpful
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What's new

Various bug fixes