The Cooperative Bank

4.2
46 reviews
Content rating
Everyone
1K+
Downloads
Content rating
Everyone
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About this app

Easily access all of your accounts and features right at your fingertips with our mobile app. Manage your accounts, deposit checks, make transfers, pay bills and more!

Manage Your Accounts
[+] Monitor your checking and savings accounts (current and available)
[+] View mortgage, auto loan and other account balances
[+] Track spending and easily set budgets to customize savings goals
[+] Set up Account Alerts and adjust your preferences

Quick Access
[+] Enable Touch ID® or Face ID® for a fast and safe way to access your account
[+] View your balances on the go with Fast Balances

Enhanced Navigation
[+] My profile menu to manage notifications and personal preferences
[+] Navigation tray with quick access to our top used features
[+] Hamburger menu with all of the transactional tools needed to stay on top of your finances

Deposit Funds
[+] Deposit checks by taking photos of checks to deposit them
[+] Instantly view the processing deposit in your account

Make Transfers and Payments
[+] Transfer funds between your accounts and to other financial institutions
[+] View and manage your bills and recurring payments in one place

Disclosure
[+] Our mobile app is Free, mobile carrier message and data rates may apply
[+] Some features are only available for eligible account holders and/or accounts.
Updated on
Apr 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages and Photos and videos
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
43 reviews
Sioux Gerow
July 1, 2026
will not open, reinstalled a couple of times, updated everything on phone. just reinstalled again and won't open. have not been able to use since April. will have to close bank account since no branch is convenient.
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Andrew Greathouse
December 13, 2023
Not very reliable app. The scan check function sometimes works, sometimes doesn't. It almost always gets caught up trying to automatically capture a check picture. Starting yesterday, Dec 12 2023, the app stopped working entirely. Every time I log in, it just crashes. I've tried uninstall/ reinstall and have confirmed that my phone (pixel 6) is fully updated and patched. I haven't submitted a ticket yet, but boy is this frustrating.
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Edward Orde
December 24, 2025
This app sucks. I have accounts with several banks and this is by far the worst. The login is beyond buggy, the fingerprint login still requires several levels of 2FA and I regularly get locked out due to travel. Half the app is poorly done links to websites. The navigation is confusing. Viewing statements doesn't work.
1 person found this review helpful
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The Cooperative Bank
January 12, 2026
Hello, thank you for your feedback. We’re sorry about the issue you’re experiencing. Please contact us at 617-325-2900 so we can assist you further.
Content rating
Everyone
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App support

About the developer
The Cooperative Bank
tcbdigital@bank-tcb.com
40 Belgrade Ave Boston, MA 02131 United States
+1 857-203-9584