
MissRiva
Unfortunately, if you don't end up using the circuit ride or put money on the app, it's nearly impossible to easily refund your money left in your app wallet. There's no option on the app to get your leftover money back. The service of the business is cool, 2 stars for inability to retrieve personal funds from the wallet in the app easily. Customer service hasn't responded to my request for return yet. This should be designed to charge on the spot rather than load a wallet with money.
1 person found this review helpful

alyssa xx
The app is a great asset when it works. If I speak honestly, I am not happy with the tracking on the app. It will randomly "cancel" your rides, but not actually cancelling it, just putting you back on the home page as if you did not request a ride. The tracking of time is the problem. It will say you are next, then you are not, and then the app (not driver) cancels the ride. If they could fix the bugs it would be great. Otherwise I recommend this app.
8 people found this review helpful

Diana Tamas
The app itself could use some improvements for sure. Don't expect super accurate ETAs. However, the service is really great, especially given the fact that in most locations it's free! Drivers are professional and friendly, and the little golf carts are in good shape. I would absolutely recommend for short distances!
12 people found this review helpful
Circuit Team
July 30, 2024
Diana, thank you for taking the time to rate and review. We're always working to improve our app and ensure we have enough cars for everyone, but sometimes we are unable to meet our original pick up estimate. We appreciate your patience in these times and hope you continue to consider Circuit. Thank you!