The app has a neatly organized user interface, and great search features. I definitely prefer browsing items on the app, as opposed to a mobile browser. However, I'm currently experiencing a bug when trying to purchase items. I'll add items to my cart and then press checkout with PayPal. The app then loads a screen that reads "your shopping cart is empty". When returning to the cart, the items are still there. I do not have a Home Depot account, so it's unclear whether this is an issue with the PayPal integration, or a larger issue with the checkout system in general.
Just got new Samsung Galaxy s8+ phone and Home Depot is forcing me to log in before I can freely use the app? Even when I try log in, it's complaining about my other opened web browser and asking me to log out, which is already done. USELESS!
NO IN-APP SHIPMENT TRACKING? VERY BASIC INFO CIRCA 2010 ABSOLUTE NECESSITY! ONLY AVAILABLE ON WEBSITE! DEFEATS PURPOSE OF APP! UPDATE: NO! Mr. Developer, all you show is "Shipped" & NO TRACKING # & NO CARRIER INFO!
Server error. Tired of seeing that pop up. It also doesn't show the full inventory of the store. I can look up items that I have bought there several times, but it doesn't show up. On the plus side, it does have an aisle map.
Worst app ever Terrible ! Even worse than their website ! Clunky, slow, amazing it's so bad , considering it's such a huge retailer. Nags you to log into your Home Depot account, then doesn't show you anything regarding your account... Then constantly logs you out and asks you to log back in. Very buggy app
Helps me at work everyday. It tells me exactly where things are to help a customer find something that I'm not sure where it is. -an employee at store 6168
Android Nougat users: We’ve fixed a bug that prevented the Shopping Cart from loading. Please note, you may be asked to sign back into your account to view items saved in your cart.
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