Today, I twice used 2500 gems chest during one hour event. Along with other hero cards igot one level 7 new hero& 158 cards of new hero from first chest. From second chest new hero card number increased to 790 and I levelled it up to level 9 with 2 cards remaining. But surprisingly it neither shown name nor photo in honour panel. It was not even reflected in hero panel. I refreshed twice but all in vain. Thereafter, server went for maintenance. After maintenance I updated new version game, but my unnamed level 9 hero disappeared...my gaming name is winningship8287.....expecting u to look into the trouble soon...
2000 gem roulette bug reward never got it.(update) Maybe I over reacted. They have super fast customer service responses. 3 star until the problem is solved.(update) Very good with responses and solving problems 5 stars.
There's a notification about the free 2000 gem for the roulette bug and another 300 for the new update. I got nothing. This is bad. 1 star until fixed. name : est1925 server : Logan
The last update ruined the game Nerf the heroes power and effectiveness raise the monsters damage drastically and severely lowered the reward for dungeons making advancement the game almost impossible unless you pay
There was a notification awhile ago about 2000 free gems for roulette bug and 300 for the update but I didn't get any of them
Update said we're getting 300 gems. Didn't receive it
1. Roulette bug & Honor coin crash, Demon bug fixed
2. New Dungeon, Artifacts, and Mission have been updated.
3. Honor coin reward is changed : based on the top stage
4. Reduction of battery and heating by 20 %
5. Adjust some area skill