Porter - Logistics Service App

SmartShift Logistics Solutions Private Limited

About this app

Established in 2014, Porter is a Goods Transportation Agency offering comprehensive intra-city and inter-city point-to-point transportation of goods and items. Driven by the mission to ‘move a billion dreams, one transportation at a time,’ Porter has served over 1.5 crore customers, collaborated with more than 7.5 lakh driver partners, and expanded its reach to 22 cities across India.

In its decade of operation, Porter has reshaped the logistics landscape, managing everything from small items (such as a pin) to large-scale moves (like relocating a penthouse). Our offerings include:

On-Demand Trucks and Two-Wheelers
From bulky consignments to everyday items, our on-demand vehicles offer efficient, reliable, and cost-effective transportation solutions. Choose from mini trucks, tempos, EVs, and two-wheelers to transport goods effortlessly across the city—anytime, anywhere.

Porter Enterprise
A complete logistics partner for businesses, offering smart solutions for bulk transportation, distribution, and supply chain management.

Porter Packers & Movers
Professional packing and moving services designed for hassle-free relocation of homes.

Operating in more than 21 Indian cities, including Mumbai, Delhi-NCR, Bangalore, Hyderabad, Kolkata, and Surat, Porter ensures efficient and reliable goods and items transportation for both MSMEs and individuals. With on-demand services for trucks, three-wheelers, and two-wheelers, Porter brings efficiency and improved customer satisfaction to the logistics industry.

Move your gym equipment, construction materials, plants, chargers, and more with ease. For heavier items, choose from Porter’s extensive fleet of vehicles, tailored to the size, weight, and estimated distance of your goods.

Why Choose Porter?

Effortlessly handle all your logistics requirements with Porter’s reliable and efficient solutions.

Effortless and Reliable Logistics Solutions: Seamlessly manage all your point-to-point transportation needs with Porter’s trusted services.

Extensive Fleet of Options: Choose from a wide range of vehicles, tailored for both personal and business logistics requirements.

Diverse Vehicle Selection: From two-wheelers to trucks, we have the perfect vehicle for every requirement.

Transparent Pricing: Know exactly what you're paying for with clear & upfront costs. Pricing is based on estimated distance, vehicle type, and requirements. Booking starts at ₹40 for Two-Wheelers, ₹160 for Three-Wheelers, ₹210 for Tata Ace/Chota Hathi/Kutty Yanai, ₹300 for Pickup 8ft Truck, and ₹625 for TATA 407 Truck.

Dedicated Customer Support: Our friendly and responsive team is always here to assist, ensuring a smooth experience from start to finish.

Expansive City Coverage: Porter offers goods transportation services beyond city limits, covering larger areas. Whether within or outside city boundaries, we've got you covered.

Porter simplifies logistics by making it efficient, dependable, and accessible with just a tap.

- Download the Porter app
- Log in with your details
- Select the service that suits your needs
- Input your pickup and drop-off locations
- Add extra stops if necessary
- Confirm your booking and let Porter take care of the rest!

With Porter, expect reliable transportation, clear pricing, and a hassle-free experience every time. For all your logistics needs, Porter is your trusted partner.

Ratings and reviews

The most unreliable app, your task might be completed, hate the customer service!!!! its been 5 days!! that i have raised the complaint and still not resolved, won't recommend anyone to use this app. All I hear from the support team is that the concern team will get back to you in within 48 hrs and your issues will be solved, well they never reached out, hence my issues haven't solved at all!!!!!!

Be careful before placing an order with them. Payment is deducted instantly, even if the order is not completed or gets cancelled. Getting a refund is nearly impossible. Customer support keeps saying the issue is “escalated,” but there is usually no proper solution. I have personally faced this multiple times and can provide screenshots as proof if required. they have replied to send e-mail, but no use, just waste of time only.

Very bad experience with Porter. The parcel was supposed to be delivered in 30–40 minutes, but the rider kept going to other places for multiple deliveries and did not answer calls properly. Delivery took almost 1 hour 40 minutes, yet the full amount was charged. There was no proper emergency support option in the app, and customer support later refused any refund. Very disappointing service and poor customer handling.