537 reviews
Content rating
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About this app

Transit that moves with you.

The Ride Pingo app allows you to share the ride, wherever you want to go, for the price of a bus ticket. It's a smart, easy, and affordable way for you and your community to ride with transit. Use our app to request On Demand rides, track Shuttle services, or book Access rides.

Ride Pingo is currently operational in multiple locations across the US, Netherlands, Andorra, and UK.
Updated on
Nov 29, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

531 reviews
John Wood Iii
November 15, 2022
Doesn't always work. Forced update for a feature I don't need; boo. Didn't know the drivers could cancel until the other day and it becomes waterless when it won't get me to work before the bus does. Also has one trip where the driver thought I was somewhere else and when I told her I was at q different location she hung up on me and never showed up, nor did she cancel the trip. I realize I'm writing about the service itself more so than the app. The app is wonky MAYBE the update fixes that but.
4 people found this review helpful
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Akenese Letuli
May 27, 2022
Very convenient and easy to use to get to work and closest transit station. Highly recommended for those who have hard time walking to station and work close by. Definitely had wonderful drivers that would take the extra mile to make sure that they take you where you need to be and very informative of which bus routes to take. Definitely an A plus service.
9 people found this review helpful
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The Routing Company
May 30, 2022
Hi Akenese, Thanks so much for your kind words! We really appreciate this feedback, and are so glad we can help you get around your city easier. We hope to see you on Ride Pingo again soon! Warmly, Richard
Carmina Gellegani
September 22, 2023
After a good 1st try for a ride with the app, my other uses for rides has been not so great that I have to change my rating to 2 star. The app is not sending notification for my ride, the screen will turn blank , no way to see if my bus is coming or not. After resetting my phone, the app automatically erased my ride order. And, it's still not clear where the bus pick up and drop off from our address.
2 people found this review helpful
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The Routing Company
September 19, 2023
Hi Carmina, thank you for your kind rating. I'd love to help you out with any confusion you're facing when using the app, so feel free to reach out to support@theroutingcompany.com with more details so we can make your experience as smooth as possible. Thanks for Riding Pingo! - Sarah

What's new

In this release, we are making it easier for users to book across multiple time zones with the addition of cross-time zone support. For European users, we will be removing Token Transit from deployments. We are also resolving user complaints about ticket visibility and missing trips in the upcoming trips section. In addition, we are fixing some UI bugs.