
Thomas Münter
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Just downloaded and tried to sign up. The sign-up page in the App is permanently saying that I should use a valid email address, when I enter mine. So the send button stays faded and it's not working. Edit: I found a workaround: I created an App login on the web page and used it then in the app. However, I'd appreciate a compatibility with Tuya. It's absolutely nerving to have separate apps for every piece of hardware. Trying to lock customers in, is never a nice experience imho.
2 people found this review helpful
SWITCHBOT INC
July 15, 2023
Hi Thomas,
I apologize for the issues with our app signup. We aim to provide a user-friendly experience. Your feedback is important, and we're working to address this. If you're still facing problems, could you please report this issue via the feedback function in our app? Our team will work diligently to help you resolve this problem.

John
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Really bad I used the App together with my hub and two switchbots. The App is unreliable and most of the times logout resulting in not showing any of your devices and not working with Alexa or similar systems. Today it happened again and although I didn't login in the past 7 days I get a message for to many login attempts. But hey I can always see their shop in which I can buy even more of their products that's the only thing reliable in the App.
4 people found this review helpful
SWITCHBOT INC
December 12, 2021
Hi there, we apologize for any issue you might be having. Please upgrade the App to the latest version. If it is not available to you, please contact support@wondertechlabs.com for further assistance. The support team will help you resolve this.

Eala
Absolute rubbish! I have two of the Switchbot devices. Both worked well for a year, then suddenly stopped working. The app won't load any information and keeps telling me to switch on my Bluetooth, when it's already on. I have tried all the usual things to get it to load - deleted app and reinstalled, reset it, etc, etc...Complete waste of money.
7 people found this review helpful