
Billy Croacker
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Good product but this app sucks. Too many permissions required, slow to connect to my thermometer, bad UI. graphics could be way clearer than this, they look like a bad '98 Excel. And come on, there are other colors other then grey's and black in 2025! Overall is just not pleasant to use, not even to take a look at the collected data and to see simple trends in temperature and humidity. Oh, and 125mb to install this app? Ridiculous.
7 people found this review helpful
SWITCHBOT INC
October 30, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support ? When our support team receives your feedback, they will offer you professional assistance ASAP.(Please log in to the SwitchBot App → Profile →Support→ Feedback)

Ryan Elliott
This app is horrible. The Google button to sign in doesn't work. When you go to 'sign up' instead and you click email address field my numbers keyboard is displayed, so I can't type my email address. The Amazon account log in loads forever, so I ended that. So, there is no way to create an account... Not looking like a promising product.
4 people found this review helpful

J W
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It was simple to link hub and connect to WiFi and my phone (Bluetooth). Set up a couple of automations using the 'scenes' option. Setting the curtains to close after local sunset is a nice feature and useful for home security. The banner stating "Not Subscribed" on camera feed images fingernails still displays despite following your advice from 30/05. It is intrusive and I'm not interested in a cloud subscription.... otherwise would rate the app higher.
1 person found this review helpful
SWITCHBOT INC
May 30, 2025
Hi, we apologize for any issue you might be having! Please try to go to the Settings page of your Cam→Basic Settings→Personalized Recommendations to ban the banner.