Worst App Ever, ZERO support I actually spent more time getting it to work more than getting up to turn on the AC. The remote hasn't worked for more than 24hrs straight. Unfortunately no one from @thinkeco bothers to read the reviews to improve this frustrating app. In fact, I use more electricity trying to connect the remote than the AC is saving. If i can give it a zero I would do it with pride.
Rarely works App never works right. Thermostat constantly loses WiFi, which causes me to have to reset the entire system, which takes me 20 minutes an ac. 100 degree index in NY, I had wired up a raspberry pi cheaper and more reliable than this.
App needs serious work This application's quality hovers somewhere around "unfinished" and "proof of concept." Barring the fact that the UI is not elegant, it is almost completely useless, forcing me to log into the website on my laptop to do anything but turn the AC on and off. I frequently get 401 errors, AC on/off statuses not updating, deleted modlets showing up, and frequent thermostat disconnects (even though the AC/thermostat is functioning and the website says it's fine). Overall, the quality of this app is abysmal.
Thinkeco review I am really liking this app & WIFI gizmo hooked up to the A/C. No more leaving the A/C on while I am out. I can remotely turn it on about 10-15 minutes away from home and walk in to a cool paradise. Update 8/10/2016, I don't know what happens, I don't know if its the WiFi or what but I am constantly having to reset the whole thing, which is time consuming. Thinkeco smart A/C is a great idea but the company still needs to work out the kinks
App is garbage The idea is great, but the app never works properly. Maybe 1 out of 10 times if you're lucky. Seems to be a similar theme with their website too. Needs serious improvements if they expect people to spend money on their devices. If the app doesn't work, what's the point of having an app controlled air conditioner or other appliance?
App and infrastructure need work I Keep getting an xml service unavailable message when attempting to log into the app. Error messages when setting up the modlet are not descriptive. I could go on and on. This app and it's support are clearly amateur hour. Glad I didn't have to pay for this garbage.
This version introduces new CoolNYC program support and Rewards page with CoolNYC points. Also there is now list of upcoming DR Events that you can see on Alerts tab and option to switch DR for specific smartAC's from Device details page.
- Remote and modlet statuses in Devices list
- Autorefresh for all pages
- Thermostat detection and ability to add thermostat from Device details page if it wasn't added earlier
- Stabilization fixes and performance improvements