TC Pay | Payment Solutions

Thomas Cook (India) Ltd

About this app

TC Pay | Payment Solutions

TC Pay is the app built by Thomas Cook India for anyone who deals with foreign currency — whether that’s managing a travel forex card, sending money overseas, or tracking spending in another country. The goal is simple: give you control over your money exchange requirements, without making you work for it.

If you’ve used a Thomas Cook Forex Card before, you’ll find everything familiar — just faster, more direct, and all in one place. If you’re sending money abroad, you won’t need to visit a branch or fill out physical forms. TC Pay brings it all together on your phone, making money transfers smooth and secure.


One App. All Your Forex Tasks, Simplified.

· Check your Forex Card balance anytime

· Load or unload currency instantly using Video KYC

· Change your ATM PIN without needing customer support

· Adjust daily spend limits or control how your card is used — ATM, online, in-store

· Block your card instantly if something goes wrong

· Download your monthly card statements whenever needed

· If you don’t have a card, you can apply right inside the app — and you might get up to ₹2000 cashback when you do

· Choose home delivery instead of store visits with the #GharBaitheForex option


International Transfers That Work Like They Should

Remitting money abroad no longer has to mean paperwork, bank hours, or delays. TC Pay lets you send funds at your own pace — whether you’re at home or in transit.

· Send money abroad anytime — 24x7

· Use Video KYC to complete the process digitally

· Make payments for education, healthcare, family support, or even your study abroad fee

· You can start with as little as $100

· Get access to live FX rates, with no hidden charges

· If you’ve returned from a trip, you can encash leftover currency without hassles


Consistent Experience Across Channels

Whether you use the app, the FXNOW portal, or reach out through the call center, the workflow stays familiar. The app is designed for mobile users — fast to load, easy to navigate, and direct in how it works.

· Simple interface that doesn’t get in the way

· Step-by-step flow for every major action

· Real-time status and transparent history of your money transfers


Built with Safety in Mind

· Fully aligned with RBI guidelines

· All sessions and transactions are protected by end-to-end encryption

· The Video KYC process is secure and compliant

· Help is available 24x7 if anything isn’t working as expected


Who Can Use TC Pay?

People who travel often. Families with kids studying abroad. Individuals who make occasional transfers. People who don’t want to reapply for a card every time they travel. TC Pay was built around these use cases — not just for features, but to actually remove friction from common currency-related money exchange tasks.

· Reload your forex card whenever needed

· Track and limit your spending

· Use multi-currency support on the same card

· Avoid standing in queues for encashment or verification

· Get alerts when rates are favorable


Get Started with TC Pay

This is not a finance super app. It’s a focused tool for what matters: foreign exchange and remittances, handled without friction. If that’s what you’re looking for, download TC Pay and start managing your forex card or sending money abroad — all from your phone.

Ratings and reviews

To install the app, 1st we verify our mobile number with OTP, which works fine. when it comes to registering on the app with a OTP, the app says the OTP input is wrong. Frustrating, as I tried deleting and loading the app several times. What is the use of an app that can't be registered? Thanks. It’s working now

After the latest update(8 sept 2025), the application has stopped working properly. When I enter my password and try to log in, the app immediately closes and logs me out. Before the update, it was working fine, but now it has become unusable. Please fix this issue as soon as possible — it’s very important for users who depend on this app.

Could not link my forex card. After entering details & clicking "Get OTP", only "WARM CARD: RESTRICTED USE" flashed briefly. No OTP was received. Later found card was locked. After unlocking via Borderless Prepaid site, OTP still showed "Invalid". Update: After developer’s response, the issue seems fixed. Appreciate the quick action!

What's new

One App. All Your Forex Tasks, Simplified.
• Check your Forex Card balance anytime
• Load or unload currency instantly
• Change your ATM PIN without needing customer support
• Adjust daily spend limits or control how your card is used — ATM, online, in-store
• Block your card instantly if something goes wrong
• Download your monthly card statements whenever needed