TikTok Shop Seller Center

TikTok Pte. Ltd.

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About this app

Join TikTok Shop and unlock exclusive new seller perks:
• 30-day referral fee 50% discount
• Free shipping incentives funded by TikTok
• $1,000 in coupons to boost your reach

TikTok Shop connects your business directly to TikTok's vibrant community. With seamless in-app shopping features, you can turn product discovery into real sales — all within the app where your customers already are.

TikTok Shop is where brands grow fast:
• 70% of users discover new brands and products on TikTok
• 3 in 4 are likely to buy while using TikTok
• 83% say TikTok influences their purchase decisions

Manage everything from your phone:
• Register and set up your store in minutes
• Add products, fulfill orders, and handle returns
• Launch campaigns and create promotions
• Chat with customers and access real-time data

Ratings and reviews

Very bad for reselling. Even though I have brand authorization approved in my qualification center, they still give me counterfeit violations and deactivated my shop for no reason, even after I successfully appealed the violation. The customer service is not good at all. Amazon is much better — their customer service is far more responsive, unlike TikTok Shop, where I created a ticket and have been waiting for over two months without any reply.

This app deserves to be rated 1 star. It’s such a struggle when your item automatically gets marked as scrap, and then they ask you for a video proving the item came from you, even though that requirement isn’t stated anywhere in their shipping guidelines. Their service is terrible when it comes to this issue, and you’re the one who ends up losing.

App refuses to boot correctly, and I always have to restart it AT LEAST once in order to make it work. UX is frustrating, you can only withdraw money after 24h and set expedition service via the desktop web app. Support tickets take ages to be resolved. Sky high fees plus hidden charges. You're charged 6% for free shipping program, yet most user won't even get the benefit since it is exclusive to Plus users and sometimes paid campaigns are forced on you suddenly, racking up the fees more.

What’s new

We're frequently updating the app in order to give you the best experience. Turn on auto updates to ensure you have the latest version.

This update includes:
- Bug fixes and minor improvements