Timber Brooke Boutique

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About this app

Every women deserves to feel beautiful!
Features:
- Browse all of our most recent arrivals and promotions
- Easy ordering and checkout with credit or debit card
- Waitlist items and purchase them when they are back in stock
- Email notification for order fulfillment and shipping

Ratings and reviews

The app itelf is fine but the customer service is terrible. It's hard to find a way to contact them and when you do, they won't answer emails (I've been waiting over a month for a response). I purchased an item that they later said was out of stock. Instead of refunding me (as any legit business would), they would only offer account credit and would not respond to my questions. Buyer beware.

Poor customer service. App had an inventory issue and showed something in stock. After ordering that item the order was cancelled since it was out of stock. I was only able to get an account credit back instead of a refund. It was an error on their end and they kept my money, citing their "policy". Their policy should be if they are unable to send what the buyer purchased, then they refund the buyer's money.