Constant Error Messages The sensors constantly read incorrectly on my app. Doors will be closed but read as open. I often have time trouble arming from phone. In addition the cameras take forever to load. I've had a tech come to check it out but they didn't do anything to solve the issues. TW needs to work on the connectivity.
New intelligent home app Sucks Look people you guys upgrade these apps and you make them worse this app is not fast enough and I'm always locked out is always loading you guys need to go back to the old system or fix the new system so we could get in our homes this is ridiculous sometimes upgrade is not always needed. And that buzzing when we set the app to lock the set the alarm and we can close out our phone we should not hear that and keep going you guys need to fix this because this is getting ridiculous for the customers that have
Great app but one problem Ever since I updated a few days ago the app will not allow me to back out once signed in. I have to close the program using the task manager, which isn't a huge deal, but has never been like that before. Other than that love the new update.
Not operating correctly Since TWC upgraded their cameras so that they are able to run video 24/7, my phone app has stopped working. Even had techs out to my house to help solve the problem, but they couldn't. So I'm not able to view my cameras from my smart phone unless I run a video clip. I have an LG g3, and have plenty of memory and ram to run this app, but it just doesn't work. Very disappointed. Update: app was recently updated, so now I can view cameras on my phone, but it still has time lapses. Better, but not fixed.
Cannot view cameras since app update and my husband keeps getting login error. Have called and chatted nothing resolves problem. The camera view on phones needs to work for what we pay/no.
Keypad issue I love the functionality of this app, but something has happened recently where the keypad numbers are displaying vertically, instead of how a normal keypad has the numbers arranged. I thought it was an issue with my phone and removed and reinstalled the app, but same vertical keypad numbers. Recently I performed a factory reset on my phone and was hoping the keypad numbers would display normally after installing Intelligent Home management app, but the keypad numbers still display vertically! Please fix!
- Take a Tour now available
- Live camera view on home page
- Main menu at the bottom of every screen
- Thermostat scheduling
- Rules creation and editing
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