I used to be ablke to log in without a problem. Now it always says it can't find the server. I got intelligent home because being able to access your system on your phone was important. I even emailed the developer no response. Spectrum you need to be on top of these things and fix the issue.
Spectrum gives minimal support by directing you to a different phone number when you call. Supplies that should be on auto send don't come unless you call and ask for them. Also the connection is slow far more than it should be. Other than those things, it's ok. 😑
Ever since Android updated to nougat the app has been horrible. Camera zoom is gone, camera lag is worse than ever and the app is slow. Spectrum is not even advertising the intelligent home now and my understanding is they want out and it shows via this app. They are not offering 24/7 live playback to new customers, if you had it already which I do then it stays but if you didn't you cannot add it. Let's go spectrum get this app working correctly for paying customers, it's not like you are giving the service for free.
I had to upgrade to a new phone, and got the Galaxy S8 Plus, and now the app no longer lets me access the camera live. It constantly says "contacting camera", and freezes....or doesn't work at all. It worked great on my LG G3, so to be totally fair I don't know for sure if it's the app or phone. I've uninstalled and reinstalled numerous times, force stopped it, cleared the cache, checked settings....nothing gets it to work. :(
The new update is ok, but the app only works 10% of the time now. I have to restart my phone to make it work. It was so much better before. Please make some changes soon.
Didn't work consistently, especially when compared to the iOS versions. I have to close and reopen at times to get the cameras to show up nearly every other time I want to use the app.
• App enhancements
• Ability to create account from within the app
• Improved monitoring and messaging to better alert you of your system status
Turns old phones to home security cameras, with motion detection & cloud storage
Salient Eye turns any phone or tablet into a full mobile security alarm system