Constant Error Messages The sensors constantly read incorrectly on my app. Doors will be closed but read as open. I often have time trouble arming from phone. In addition the cameras take forever to load. I've had a tech come to check it out but they didn't do anything to solve the issues. TW needs to work on the connectivity.
Great app but one problem Ever since I updated a few days ago the app will not allow me to back out once signed in. I have to close the program using the task manager, which isn't a huge deal, but has never been like that before. Other than that love the new update.
Not operating correctly Since TWC upgraded their cameras so that they are able to run video 24/7, my phone app has stopped working. Even had techs out to my house to help solve the problem, but they couldn't. So I'm not able to view my cameras from my smart phone unless I run a video clip. I have an LG g3, and have plenty of memory and ram to run this app, but it just doesn't work. Very disappointed. Update: app was recently updated, so now I can view cameras on my phone, but it still has time lapses. Better, but not fixed.
Keypad issue I love the functionality of this app, but something has happened recently where the keypad numbers are displaying vertically, instead of how a normal keypad has the numbers arranged. I thought it was an issue with my phone and removed and reinstalled the app, but same vertical keypad numbers. Recently I performed a factory reset on my phone and was hoping the keypad numbers would display normally after installing Intelligent Home management app, but the keypad numbers still display vertically! Please fix!
Using task manager to back out Love the new update. Really user friendly. Thanks for fixing the keypad. Only issue is having to use task manager to get out of app. Was never like that before, think IT just forgot to put that step back in.
Slow to resolve issues Missing biometric feature and extremely slow development to address issues caused by patches to app making app less convenient to use. I really like the most recent update as of 9/15/16, keep up the good work and 5 🌟.
- Take a Tour now available
- Live camera view on home page
- Main menu at the bottom of every screen
- Thermostat scheduling
- Rules creation and editing
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