Had an issue with syncing on the one plus 2... but the India team really got down to identifying it & sorted it out for me.. Thanks, guys! The app could still be more user friendly, though!
Had the metropolitan for 2 days. Didn't really do a great job of logging my data. Tried to install an update but it won't go past 2% of the installation before I get a 'Gatt characteristic write error.' Now the watch doesn't work at all. Any Ideas?
The old version used NFC. Great! Tap the watch to the phone and it would sync. New version removed NFC support. The bluetooth syncing is much less convenient. The watch is problematic when you replace the battery. Recommend sending it in to Timex for that (big bother!).
The app synced to my watch (IQ plus move) the first day and now it says it having a communication error. Tried uninstalling and reinstalling. Still can't sync the watch. Continues to show communication error. Not happy. $149 is way too much for it not to work on the second day. Come on Timex, get it together! Update: Timex made an update and so far everything is functioning the way it should. Timex, the app would be much better if you could add the function to choose how often to sync Instead of only once a day or manually.
Stopped syncing and no bug fix protocol specified by app. Not sure why Timex soils reputation with this sub par engineering effort.
Wasted hours trying to sync the watch to my phone. Contacted tech support and wasted more time loading/unloading the app and resetting the watch. Returned the watch to place of purchase.
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