T-Mobile Scam Shield

T-Mobile USA

About this app

Scam Shield gives you control over T-Mobile’s anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all our customers.
- What is Scam Shield? -
ADVANCED NETWORK TECHNOLOGY
Our supercharged network analyzes every call using A.I., machine learning, and patented technologies. And our defenses update every six minutes to stay ahead of scammers.
BUILT-IN PROTECTION
Americans deal with billions of scam and robocalls every year. Our Scam ID and Scam Block technologies help identify and stop them before they ever reach your phone.
KNOW WHO'S CALLING
Now you'll see a caller's information, even if they're not in your contact list. With Scam Shield, full Caller ID access is automatically included, enable it.
- Included features -
• Scam Block – Our network will automatically block calls from likely scammers, when you turn it on, helping to keep them off your phone entirely.
• Scam Reporting – Help identify suspicious callers or fraudsters and prevent their calls from being received by you—or others—in the future.
• Caller ID – See who’s calling before you answer.
• Allow list – Calls from numbers on your Allow list will never be blocked by our network and always ring your phone.
• Verified Business Calls – When available, verified caller information from trusted businesses and why they’re calling will show on the incoming call.
- Premium features -
• Personal Number Blocking – Block specific numbers and contacts as soon as they hit the T-Mobile network.
• Category Manager – Tired of telemarketers? Or survey calls? Scam Shield gives you control over what types of calls are allowed to ring your phone.
• Reverse Number Lookup – Not sure who a number belongs to? We’ll do a reverse phone number lookup and show you anything we can about who is calling.
• Voicemail to Text - Get text messages containing readouts of blocked calls that were sent to voicemail.
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Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time.
Location Permissions are not requested or required for the use of the application. For help and support, please contact [e-mail].

Ratings and reviews

This app used to work without any issue, it displayed the name of the incoming call if it's not saved on my contacts, spam calls were spam, just a few that were friends but reported as safe calls and it would get fixed. Now it doesn't display an unknown caller's name, it takes a while to load when I open the app, I sometimes have to close the app then reopen it. I'm paying for the Premium too.

This app does nothing, just by the way. I have no idea what all of the positive reviews are for as it seems that every time I get a spam call, it only shows me AFTER in the "Missed Call" log. My phone will pick up on it, sure. It'll even warn me. It doesn't get blocked by the app at all. It still rings a full cycle (most times twice), still leaves me sketchy voicemails talking about how much money awaits me if I take out a loan, etc. The "Blocker" is on. Supposedly.

Falling awfully behind on necessary upgrades and futures, making it pretty much useless. Big mistake integrating it to the main T-Life app. It should have been kept as stand alone application. Scammers have found a way around it. They use toll-free numbers and other new tricks to successfully bypass the spam filters. I'm switching to a 3rd party application, which works.

What’s new

Bug fixes