
Megan B
The restaurant selection is great. The app gets worse with every update. Currently: 1. I can't add anything to my cart because I haven't selected required options... even on items where I've selected everything, nothing is required, or there are no options at all. 2. Pickup-only restaurants will show up in the delivery queue. 3. Delivery-enabled restaurants selected from the delivery queue will start set to pickup. 4. Sometimes the delivery queue just won't populate at all.
20 people found this review helpful

Brandy Stewart
It's easy enough to order through Toast. But if you need to edit or cancel a pre-order, good luck. I was told by the restaurant that they have no ability to change orders made through Toast. I try to contact Toast and every option I choose refers me back to the restaurant. I finally found a way to open a ticket but still haven't heard back a day later. All I needed was to change the pickup time on an order, but apparently there's no way to do this even when requesting it 24 hours in advance.
1 person found this review helpful

Son Ngo
Good but buggy! The restaurant selection and ordering process are smooth and excellent. And no hidden fees! However, the app has significant technical issues. My location tracking frequently fails, showing irrelevant restaurants. More critically, the in-app loyalty program redemption is broken for some restaurants where the terms are misrepresented, and I must visit the physical store to use my points. Please fix the bugs!
11 people found this review helpful