
Melanie Thompson
Very helpful app! Scrambling for bus fare coins, I decided to see if there was a pre-pay method. Found this - easy to download, easy to navigate. 2 of the busses scanners didn't upload correctly, but the pass was activated and I boarded. I accidentally purchased 4 rail tickets and went to the site to request that they be cancelled. Within 12 hours I got a really nice email letting me know that they were cancelled and a refund is forthcoming. Product, service, all great! Thank you!
9 people found this review helpful
Token Transit, Inc.
September 26, 2025
Hi there - Thanks for reaching out!
We're happy to hear that you're loving the app and do hope to read your feedback soon in a review! Let us know if you have any questions; I am always happy to help.
Alex

Draguta
I like this app. I need this app. Its a useful app. This app is very convenient - except for when it isn't. There is no reason for a ticket-buying app based on bus region to NOT tell you when the busses are running for free. I have lost track of the amount of times I'll buy and activate a ticket, only for the driver to tell me it's a free-to-ride day. And it happens even on non-holidays, so even if you go by holiday, you're still spending money unnecessarily.
41 people found this review helpful

David Jackson
- Flag inappropriate
- Show review history
So far i've had the same recurring issue, even reported the issue directly to token transit. I purchase through the GET agency, so single ride passes are $1.65. Despite having a strong internet connection, as well as money on my card, taking screen shots of myself activating the passes, and when they'd have a constant loading icon on the screen, and not activating, they haven't actually been helpful. It's very frustrating to use from time to time. Several passes failed to activate constantly.
119 people found this review helpful