
DJ
I have constantly experienced issues using this app for SLO Transit. Every time I use it I have to hold the phone next to the scanner on the bus for anywhere from 5 to 10 seconds, much of the time it doesn't even scan. These issues completely negate the convenience of having an electronic bus pass, as it literally takes me just one second to swipe a paper pass.
29 people found this review helpful
Token Transit, Inc.
September 8, 2024
Hi there - Thanks for reaching out!
We would love to help you with this issue. Could you kindly follow up via our customer support email? One of our specialist will be able to get things resolved for you.
We look forward to hearing from you!
Alex

A Google user
Our university switched to this, and it's honestly been a source of stress. I should have free busing as a student, but sometimes (especially in the cold) the pass won't load so the bus driver will accuse me of trying to fool him, and then I'll have to frantically find some cash at risk of missing class or not being able to go home. The physical version was so much more reliable. The concept is great, but I think more work could be done to make it less dependent on ideal WiFi conditions.
45 people found this review helpful

A Google user
This app has saved my bacon more than once when I needed to catch a bus and either didn't have the cash fare or didn't have time to run around finding the change. One suggestion for an added feature that would be somewhat useful is a countdown timer on the page showing the ride pass that counts down the eligible transfer time. I have coded for Android in the past so I know this is a trivial feature to add. Maybe consider it? In any case, thanks for the app!
159 people found this review helpful