Keith Davis
Required but doesn't do much useful. You need this app to setup the toy, which is fine, but it does little else. You cannot tell whether a track is a song or a story, you cannot switch or play tracks (and the ability to switch tracks on the box is buggy and broken...it works, but only sometimes and sometimes it simply restarts the track you are on which makes it difficult to figure out which track you are actually on unless you know their starting sounds by heart). Overall poor execution.
tonies GmbH
12 September 2024
Hi there, we are very sorry to hear that you ran into some trouble with mytonies. To help us take a deeper look into this for you, we would encourage you to reach out to our Customer Happiness team at toni.es/ctusen and mention "mytonies App Review". - Sebastian from tonies®
Christine Myers
Terrible app! Unable to register account. Account verification email never sends. I have tried three emails and still unable to register. It will not let you proceed past this point. Tried to reach out to support and the Toniebox ID was not found(written exactly the way it reads on the bottom of the box). To be honest, give the kids the iPad and watch the movie. Save yourself the trouble of waiting for support. They will not reach out. No phone contact listed so I guess we will be sending back.
1 person found this review helpful
tonies GmbH
12 September 2024
Hi there, we are very sorry to hear that you ran into some trouble with mytonies. To help us take a deeper look into this for you, we would encourage you to reach out to our Customer Happiness team at toni.es/ctusen and mention "mytonies App Review". - Sebastian from tonies®