
VOID EMOTION ADVENTURE
Unreliable connection, poor instructions and useless troubleshooting. It works... But only every 5 minutes. Not happy, will not use again. We got the totwoo devices and the phone app, and after following all instructions to keep the connection running, everything would still disconnect on its own. I tried everything to keep the connection up, restarting, logging out and logging back in, changing permissions and nothing worked. My device will not be used anymore because it is unreliable ...
2 people found this review helpful
TOTWOO FASHION TECHNOLOGY CO., LIMITED
December 8, 2023
Sorry for your inconvenience. Please check if your phone has allowed all the notifications for totwoo. Please Go to setting - notifications - totwoo - turn on notifications for all options.

Eric Surendranath
- Flag inappropriate
- Show review history
I love the concept, especially because the other half of my connection is halfway around the world. That said, the app is glitch and randomly disconnects from the jewelry (yes my internet is consistent, and the app is allowed full permissions both open and background) and it wasn't until this newest update that I started having really bad issues. Moreso with my jewelry because the app came with a firmware update that there's no way for me to roll my jewelry back from, so now it's worse.
TOTWOO FASHION TECHNOLOGY CO., LIMITED
October 20, 2023
Sorry for you. To keep connected, please confirm 1) if your app and bracelet keep within 3 meters; 2) if your location is allowed always; 3) if app keep working in the background. Please unbind the totwoo, turn off app and bluetooth, turn on again, and reconnect. Please it can't solve, please contact customer service support@totwoo.com at any time.

Patricia Herrington
It's a really neat piece of jewelry. The app needs to be better, more customisable would be ideal. Example: there is no way to change the defalt tap. If you just tap it, it signals "im thinking of you" when I'd much rather be able to tap and it signal "I love you", or "I miss you", gotta open the app and select that to send. Also can't customize the colors for the other signals but they are pre set which is annoying, being able to send kinda like an S.O.S I'll give it a 6/10 at best.
5 people found this review helpful
TOTWOO FASHION TECHNOLOGY CO., LIMITED
August 25, 2023
Sorry for a bad shopping experience for you. In next app version "I love you" will be added by pressing the bracelet. It will come out in near future. The colors of different signals can be changed on app. If you still have other questions, please contact us via totwoo customer service support@totwoo.com.