BigPay – financial services

25.6K reviews
Content rating
Mature 17+
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About this app

BigPay is bringing transparent, secure and convenient banking services to Southeast Asia. We have combined the convenience of a mobile app with the flexibility of a card to allow you to bring all your finances into one place.

- REAL EXCHANGE RATES when paying in a different currency
- SEAMLESS BILL PAYMENTS in just a few clicks
- EASY EXPENSE TRACKING right from the app
- EXCITING NEW FEATURES coming every month, from cash top ups to lifestyle insurance

Sign up in 5 minutes
Download the app. Tell us about yourself. Verify your identity. Add money to your account and that’s it! The card will be in your hands in 5 to 7 working days.

Pay the real exchange rate
Whether you’re travelling or shopping internationally, pay with BigPay in the local currency and always get the best exchange rate – without the fees. No more queuing up to change money or getting ripped off by credit cards.

Send money overseas the cheaper way
Transfer money from your BigPay account directly to bank accounts in Australia, Bangladesh, China, India, Indonesia, Malaysia, Nepal, Singapore, Thailand, the Philippines and Vietnam. Fast, hassle-free and with no hidden fees. Your first transfer is also free!

Pay utility bills with ease
For our users in Malaysia, we’ve made paying bills that much easier. Pay your monthly bills in just a few taps and you’re done! The BigPay app also comes with a handy monthly reminder so you’ll never miss a bill again, as well as the only bill-splitting function out there in the market to make splitting your monthly expenses easier with your friends and family!

Transfer money easily – and for free
Transferring money to your friends on BigPay is exactly 3 taps away from the home screen. We’ve counted. And your friend receives it instantly, which saves everyone a ton of time.

Track your expenses easily
All your expenses are automatically tracked and categorised within the app. So at the end of the month, you know exactly how much you’ve spent and where. See how much you spend and track your monthly budgets on your way to financial wellness!

Top-up easily at any of Malaysia’s 2,400 7-Elevens
It’s like we’ve opened 2,400 BigPay branches! Now, you can top-up your BigPay account easily at all 7-Eleven locations nationwide. Just open up your BigPay account, key in your desired amount and pay the cashier once scanned. Easy!

Get covered with BigPay all-in-one Lifestyle Insurance
Give your everyday life the protection it deserves with online purchase, smart device and sports equipment protection plus hospital income benefits. With premiums starting from only RM0.08 per day (or RM30 monthly), it’s the lifestyle coverage you won’t find anywhere else. The best part? Just buy it online, no printing and queuing needed!

Security disclaimer: BigPay is a financial institution available for Malaysia and Singapore residents at this time. We are regulated by Bank Negara Malaysia and Monetary Authority of Singapore respectively with the latest security protocols including fingerprint and facial recognition to verify your identity. Read our Tips for Security (at and in the BigPay App) to learn how you can safeguard your account details and transactions to prevent you from becoming a victim of fraud.
Updated on
Apr 29, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
25.6K reviews
Mohamed Yasin Bin Abdul Halim
May 26, 2022
I have been using bigpay for almost 3 years. Not all shops accept this card however more suitable for online payments where you don't want to give out your bank card details and give prepaid card instead. One thing I have to complain. Your support system sucks. My issue of phishing scam was not resolved. Sorry for the 1 star review. I'll give a better star once my issue is resolved.
Did you find this helpful?
Big Pay
May 26, 2022
Hey Mohamed Yasin, we're sorry for the less than favorable experience. We'll definitely relay this message to our relevant teams as we always want the best for our users. Regarding your issue, we trust our agent has sent you an email. Don't hesitate to reply to the email if you need more clarification. We're here for you. 🙏
Thye Aun Ngo
May 21, 2022
Bad customer service ever. Waited for almost an hour and suddenly q number around 10+ the chat ended. Retry so many times yet still like this. Changed new phone and can't even log in anymore. Kept asking me install and yes I already installed! Old phone can still view but new phone totally not functioning. Really bad.
1 person found this review helpful
Did you find this helpful?
Big Pay
May 21, 2022
Hi Thye Aun Ngo . We're sorry for the inconvenience caused. We'd like to sort this for you. Please drop us a DM, we'll be able to look into this for you from there. Thank you 🙏️
Kc Teoh
May 10, 2022
An app which have worst Customer Service . My new card had been stucked at Hub for 2 months since March, it is not possible for 2 months delay. Reached big pay team they did not look into this matter seriously. CS never assist on anything, they are like AI bot always stated truely sorry and giving MORE AND MORE EXCUSE but not looking into the issue seriously. EMAILED big pay support they will straight close the case. Dont expect they will assist you.
6 people found this review helpful
Did you find this helpful?
Big Pay
May 12, 2022
Hey Kc Teoh, We're sorry for the less favorable experience. We believe that our relevant teams have followed up with you about this and have assisted you accordingly. We do apologize for the delay. Please don't hesitate to drop us an email at if you need any further help. We're here for you.🙏🏻

What's new

Sending money abroad is now faster and more convenient with cash pickup!

- Recipients can collect money in physical locations.
- Available as a transfer method to Indonesia and the Philippines.

Speaking of international transfers, we've also improved the transfer fields if you are sending money to India. Happy spending and saving with us!