TP-Link Tapo

TP-LINK SYSTEMS INC.

In-app purchases

About this app

The Tapo app helps you set up the Tapo smart devices within minutes and puts everything you need at the tip of your fingers
• Control your smart device from anywhere.
• Control the device via voice with Google Home and Amazon Echo.
• Preset Away mode to make it seem like someone is home.
• Set a countdown timer to automatically turn the device on or off.
• Schedule when to turn the device on or off automatically at times.
• Invite families to manage the device together.

Ratings and reviews

The app has no playback controls. How can you have an app that plays recorded video without playback controls? That sliding thing across the bottom of the screen is not a playback control. In fact, that particular feature is so frustrating that I'm taking away another star. Playback controls include pause, play, stop, fast forward and reverse, and skip forward. I will not buy more Tapo cameras because I cannot properly play back the video clips. Please fix your app so I can buy more cameras..

Doorbell Ring notifications stop after a period of time. This has happened to me multiple times. I have rebooted the doorbell, cleared app cache, and reviewed permissions (turned off/on, changed) and they are all good. I can't figure out how to fix this or understand why it occurs. This is for all accounts for my home with the app.

Cameras WILL eventually just stop working one by one. We've purchased a total of 10 Cameras less than a year ago. We had to have one sent out to us because it was broken upon delivery. That was replaced with a camera that was a return from someone. Now it's down along with another one. So now I'm down 3. They WILL stop charging all together and never turn back on. And the app is very generic with very few optional settings. Pick a different company!!!!