The app works, sometimes. There have been plenty of time where things just wouldn't load, despite my WiFi connection being rather fast at 200mbps. Also, be careful if it says your payment failed to go through in the app, as retrying may charge your account multiple times.
Having to rely on an unreliable app and company is horrible! By unreliable I mean UNABLE to login every other day. Being logged out in the middle of adding minutes, or having to log in every time even though STAY LOGGED IN is checked. BIGGEST issue: Net10 website and app will be down every other day for "updates" that never appear. Nothing works during this time. What is worse is the jerks don't even warn you! I spent a good 45 minutes trying to log in, being told incorrect password when the app was just down! Couldn't add from reserves or add to reserves. Updates are supposed to fix issues not consistently introduce more! Lastly, on the rare occasions this works, the data counter never works. It always shows the last cycles count. refresh does nothing. If I add from reserve, the cycle dates change, yet the DATA stays showing capped. My phone seems to believe it too, so it takes days to get fresh full speeds. Its beyond ridiculous. If you cannot maintain a simple app, how can you be trusted to handle our communication needs?!?!
just when u think there is no room for improvement they give this. The best. way beyond the call of duty. Compared to other company websites this one has not failed once.download
Always have to re-enter my password, log in always fails, app doesn't seem to want to connect to the servers. Typical TracFone.
I pretty much use the app to track my data usage and add cards to the reserve. I wish the data tracker was available offline so it was not dipping into my data to just check it!
I think it's helpful and I'm satisfied...
You can now Activate your devices directly from the My Account App in a simple and convenient way!
MyFrontier app allows existing Frontier Comm. customers to manage their account.
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