Simple Mobile My Account

10.6K reviews
Content rating
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About this app

Manage your Simple Mobile service anywhere, at any time. Download the Simple Mobile My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Simple Mobile to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Manage your Reserve
• Enroll in Auto-Refill
• Use a Widget to check your Data Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards
• Refill for a Guest
• Find nearby Dealer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

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Updated on
May 5, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
10.6K reviews
Angel Berry
October 22, 2021
It won't allow me to login to the app or the website. The app worked great, up until the update, except it never lets me use my rewards points to re-up my account. It always comes up that there is an error. I have contacted customer service many, many times and when they try to do it on their end they get the same error. It's so annoying. What is the point of having rewards points where you can use them to re-up your account with air time if you can't use them anyway!!! Please fix the bugs.
350 people found this review helpful
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October 26, 2020
The app is just as frustrating as the Simple Mobile service provider, if that's possible. You are required to login every time you open it as if you had just downloaded it. Half the time it won't recognize the password entered, even if it is correct. Then will keep asking for login for everything you try to do in the app. Accessing My Rewards section is nearly impossible and once you get in, it will keep booting you back to Dashboard and login. Shop phones, add data and other options are hidden.
387 people found this review helpful
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Travis Thompson
November 5, 2021
You broke the app. "LOG IN FAILED" every time now. And the more infuriating thing it only does this when connected to WiFi, any WiFi, but works with phone data. Are you trying to force people to use data to use app??? Not everyone has the unlimited data plan. EDIT: Logging on with data signal only sometimes works, as of now it's not. No logging in with WiFi or data. Fix the app!
158 people found this review helpful
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What's new

Simple Mobile now supports Paypal payments.
Improvements to app stability and updates.