Simple Mobile My Account

3.7
12.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage your Simple Mobile service anywhere, at any time. Download the Simple Mobile My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Simple Mobile to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Manage your Reserve
• Enroll in Auto-Refill
• Use a Widget to check your Data Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards
• Refill for a Guest
• Find nearby Dealer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Simple Mobile customer?
Join today! Visit www.simplemobile.com to learn more.

Simple Mobile from TracFone, a Verizon Company
Updated on
Jun 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
12.6K reviews
Alita
April 24, 2025
I wish I could give a -100 stars because I run out of data 2 days after I renew then when I add ad in data Im out of data the next day! Customer support is no help at all and refuse to put through to anyone who can help! I can never log in and because I don't have data, the link they email me to reset my password ( for the hundredth time) of course won't load. I have way to many other issues about this service to even list here. It's absolutely ridiculous.
55 people found this review helpful
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Cornell Chester
November 6, 2024
For what you pay the service has potential, particularly if you're in an area with good coverage; in my case the transmitting of data is shotty at best, and that's the kicker, since the price of data is so high. Nevertheless, call and messaging features seem to function perfectly. Personally, I don't understand the difference in transmiting information over the internet vs messaging and calls.
25 people found this review helpful
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Ariel Ragland
June 11, 2024
I've had this service for a number of years. In Nov 23 I was overcharged by $40 which they were able to refund in just over a week. Since then I have been unable to pay my bill or redeem any rewards points via app. There's always an error box pop up. I have to call and go through all the sales prompts before I'm able to pay the bill. The customer service is friendly but doesn't always help. I spent 30 mins in a chat to resolve an issue, "your issue is resolved", only it's still quite present.
53 people found this review helpful
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What’s new

Improvements to app stability and updates.