Worst application out there. You can't do anything but pay through it. If you make any changes you still have to call and talk to someone who barely speaks English and waste time. Nothing but a waste of space on phone and my time. Actually makes me want to change service next time my phone bill is due
Won't load My auto refill didn't go through and since I can only use Wi-Fi right now I installed this app. Not sure if it's as bad as their customer service but they're neck and neck. Guess I'll just have to use their s...l...o...w website to see why my payment didn't go through. I only have straight talk because it works in most places where others do not . I can't get to the payment screen. Thank you, circle of doom.
Charged me and didn't renew my airtime Charged me the $55 and said there was an error, so i had to spend 45 minutes on the phone with them to get it straightened out. Luckily I have a home phone to use as there was no way to use my cell phone. Apparently the app has been broken for some time and they should either fix it or take it out of the google play store. I will definitely be refilling through the browser instead, as I have not had any trouble in the past 2 years ive been using Straight talk.
Nothing but a hassle Try to login with phone number, email, and security answer that was made with my account and it says all is invalid. I personally know it isnt. I tried 5 different times, still did not want to cooperate so I uninstalled it. Thanks but no thanks.
Need to fix glitches! My friends and family are calling but getting a message that my phone number has changed??? My voice-mail is active and my account is current, so why? I could be missing important calls for contract work!
Nothing but a headache do not install. Try to load up get it in the phone and not set up account gives a number to call it's back and forth like a ping pong table this app sucks and their prey from out of country wouldn't not a vice to get this more headaches than it's worth it's simple just dialing the number on the phone instead of dealing with this s***.
Handset Protection Enrollment
Wi-Fi Optimizer Management
Chat with Customer Support
Transaction and Payment History
Free calls & free SMS text with cheap International calls & Free US phone number