Straight Talk My Account

3.5
108K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Manage your Straight Talk Wireless service anywhere, at any time. Download the Straight Talk My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Straight Talk to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Service Plans
• Add a Service Plan with a PIN Card
• View Service End Date
• Manage your Reserve
• Enroll in Auto-Refill
• Use a Widget to track your Data Usage
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, Paypal and Venmo
• Find nearby Retail locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Straight Talk customer?
Join today! Visit www.straighttalk.com to learn more.

Straight Talk from TracFone, a Verizon Company.
Updated on
Sep 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
107K reviews
Jessica Jordan
September 26, 2023
Since the update on September 18th, the app will close itself immediately. I get an error on my phone saying the app has a bug and to update it as soon as one becomes available, but there is not one as of yet. This is my first experience with Straight Talk. Until this issue, I had had no problems, but I have only had this new phone and Straight Talk account for about one month. I really hope and update to fix the bug happens soon.
1 person found this review helpful
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Straight Talk
September 26, 2023
Hi, Jessica Jordan. We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you. Please contact us at https://www.straighttalk.com/support/contact so we can provide you with a resolution. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text HELP to 611611. ^Joel
Billy Hall
September 25, 2023
Overall works fine, but it did glitch and cut off my remaining balance for three days once before it began my new plan. So watch out, I'm not sure what caused it. You also can't view your hotspot data in the app itself; you have to chat with support and get an authentication code to access it, which, considering the app displays your remaining plan data as a whole right on the front page, makes no sense. No, contacting you won't work, that's how I found out the issue existed in the first place.
7 people found this review helpful
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Straight Talk
September 25, 2023
Hi, Billy Hall. We're sorry to hear that balance was cut off. Please contact with us at https://www.straighttalk.com/support/contact so we can provide you a thorough explanation and concrete resolution for this issue. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text HOTSPOT to 611611. ^Jomarey
Jay Marchmon
July 22, 2023
I've been a Straight Talk customer for about a decade, and have seen both the smooth ride and the bumps in the road. Frustrating at times, but overall a positive experience with the company. The app, however, continues to disappoint. With the latest update, the fingerprint login is broken, and trying to log in with my password still generates a failed attempt, meaning I have to do everything on the website. Uninstalled/reinstalled, still no use. What's the point of an app if you can't use it?
462 people found this review helpful
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Straight Talk
July 22, 2023
Hi, Jay Marchmon. We do apologize for the issues you are currently experiencing with the app. Give us a chance to make things right. Copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. ^Redje

What's new

Get the all new Straight Talk My Account app and save more money with new multiline discounts. Refill together and save.