Straight Talk My Account

106K reviews
Content rating
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About this app

Manage your Straight Talk Wireless service anywhere, at any time. Download the Straight Talk My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Straight Talk to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Service Plans
• Add a Service Plan with a PIN Card
• View Service End Date
• Manage your Reserve
• Enroll in Auto-Refill
• Use a Widget to track your Data Usage
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, Paypal and Venmo
• Find nearby Retail locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Straight Talk customer?
Join today! Visit to learn more.

Straight Talk from TracFone, a Verizon Company.
Updated on
Mar 20, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

105K reviews
Love_ 675
May 22, 2023
Do not use straight talk! They have canceled my auto fill twice now and they log me out of the app every time they do it and it take the app a good 5 minutes to load. The only thing that comes up during that time is pop ups. I cant even go to customer service because everytime I click on it it's just a blank white screen except for the top which is a back bar with buttons that do nothing. I am fed up with having to go though such a hassle every couple of months.
32 people found this review helpful
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Straight Talk
May 22, 2023
Hi, Love_ 675. We sincerely apologize for the troubles you've had with the App. Wed like to make things right with you. Please contact us at We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Joel
August 6, 2022
Absolutely terrible connectivity - the amount of times the people around me had perfect signal mean while I had 3 bars and still struggled to even load a web page is ridiculous. Not to mention when I tried to go to customer service, the web page gave me an error! Please for the love of all you hold dear, choose a different service. I've never had more thoughts about switching than I did when I changed to straight talk. I honestly wish there was more to discourage people from using this service
1,421 people found this review helpful
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Straight Talk
August 6, 2022
Hi IluvpotatoZ. We do apologize for the inconvenience that it caused you. Please copy this link for chat support. We're open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611. ^Franz
A Google user
December 6, 2019
There's an issue with logging in. It doesn't recognize my phone as a device. Just some weird number that I nicknamed under the impression that's my device. It never allows you to change your birthdate. There's are a lot of bugs that need to be fixed with this app. Otherwise, it'll be perfect. Easy to use as I've had it on another ST device. No other history and info is coming up under this app present day. All in all, with the updates, this app could very easy and convenient.
864 people found this review helpful
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Straight Talk
December 6, 2019
Hi Bettye Richardson. Thank you for your rating and feedback. We'll keep working hard to provide you a good user experience. Have a great day. ^Ramel

What's new

Privacy and Security Improvements.