Total Wireless My Account

3.9
7.83K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage your Total Wireless service anywhere, at any time. Download the Total Wireless My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Total Wireless to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Service Plans
• Add a Service Plan with a PIN Card
• View Service End Date
• Manage your Reserve
• Enroll in Auto-Refill
• Use a Widget to track your Data Usage
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retail locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Total Wireless customer?
Join us today! Visit www.totalwireless.com to learn more.
Updated on
May 6, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
3.9
7.83K reviews
Travis L
February 25, 2022
Been using this service for years. Somethings wrong now. It's being slow. I don't have a connection. Yet I have service. Its not my phone. It matches up with others reviews recently. To be exact, looking at the app, I was maxed out on my data. But your service says 10gb high speed then 2g after. Well it's not working at all when I'm maxed out on the data. And yes I have 2 service days left. Nothing of that sort.
182 people found this review helpful
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Total Wireless
February 25, 2022
Hi Travis L. We're sorry to hear it. Allow us to take a closer look into what's going on and ensure a resolution for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Frank
Michelle Charles
March 21, 2022
Had this service for years and any time I've had an issue, it's been resolved quickly. But over the last 3 months, my service has been spotty at best and most days unless I'm outside, I don't get service. I've had the same plan for years, they recently added hotspot. It worked the first month and has not worked since. Every time I go to the app to add minutes or shop for a new phone, I keep getting "error occurred, please call with the phone number, and that's if the app even opens. NOT HAPPY!!
175 people found this review helpful
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Total Wireless
March 21, 2022
Hi Michelle Charles. We're sorry to know that. Allow us to make things right for you. Please copy this link https://www.totalwireless.com/contactus to chat with us. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Arianne
Adam
April 5, 2022
Easy to navigate. Easy enough to purchase the plan I want. A good no hassle app. Quick and easy to use. The only thing I have found out about unlimited internet is after I use up what is considered high speed, the low speed is slower than Granny gear in an old pickup. It is so slow that it is utterly useless. But I rarely run out of my high speed but there have been a couple of times and it is a day or two short of my service renewing.
121 people found this review helpful
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Total Wireless
April 5, 2022
Hi Adam. Thank you so much for giving us a perfect rating. However, we apologize for the trouble with our data service. For further assistance, please copy this link http://bit.ly/2CuBvXO and paste it on a new window. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Marco

What's new

Improvements to app stability.