
Jd Jd
Unfortunately app has stopped. This is the message you will get every time you try to open the app. Since it became Verizon the app is always not available. You can't even log in, it's useless. The total wireless app failed once maybe a year. The Verizon app won't even open. Even the 611 text feature doesn't work. Ever since Verizon took over it's been FAILURE after failure.
103 people found this review helpful
Total Wireless
July 19, 2023
Hi, Jd Jd. We sincerely apologize for the inconvenience you've experienced. Please share with us more details about your issue. Kindly chat with us contact us at https://www.totalbyverizon.com/support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text HELP to 611611. ^Redje

Travis L
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Been using this service for years. Somethings wrong now. It's being slow. I don't have a connection. Yet I have service. Its not my phone. It matches up with others reviews recently. To be exact, looking at the app, I was maxed out on my data. But your service says 10gb high speed then 2g after. Well it's not working at all when I'm maxed out on the data. And yes I have 2 service days left. Nothing of that sort.
463 people found this review helpful
Total Wireless
February 25, 2022
Hi Travis L. We're sorry to hear it. Allow us to take a closer look into what's going on and ensure a resolution for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Frank

Nathan Obery
I happen to like totalwireless for the plans and coverage. Unfortunately there app needs work. It works good until I really need it. It gives me the same error "invalid response" over and over and it is infuriating. The worst part is that even their webpage is the same.I am so close to switching. Choose totalwireless with caution. They don't try to scam you or constantly try to sell you something which I appreciate, but like I said I'm so close to paying more money for a better service provider
184 people found this review helpful
Total Wireless
February 14, 2021
Hi Nathan Obery. We sincerely apologize for the trouble this has caused you. Allow us to make things right for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. We will do our best to rectify these issues. ^Jupiter