My Total by Verizon

3.2
9.04K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Introducing the new My Total by Verizon App! Now, you can manage your Total by Verizon Account anywhere, at any time. Download the My Total by Verizon app today and live beyond expectations.

This app also measures the network quality during calls in your service area based on your location. This allows Total Wireless to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Service Plans
• Add a Service Plan with a PIN Card
• View Service End Date
• Manage Reserve
• Notification Inbox
• Enroll in Auto-Refill
• Use a Widget to track your Data Usage
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards and PayPal
• Enroll in Rewards, and get rewarded for every transaction
• And More!

Not a Total by Verizon customer? Switch now! visit
http://www.totalbyverizon.com/
Updated on
Aug 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
8.9K reviews
Jd Jd
July 19, 2023
Unfortunately app has stopped. This is the message you will get every time you try to open the app. Since it became Verizon the app is always not available. You can't even log in, it's useless. The total wireless app failed once maybe a year. The Verizon app won't even open. Even the 611 text feature doesn't work. Ever since Verizon took over it's been FAILURE after failure.
103 people found this review helpful
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Total Wireless
July 19, 2023
Hi, Jd Jd. We sincerely apologize for the inconvenience you've experienced. Please share with us more details about your issue. Kindly chat with us contact us at https://www.totalbyverizon.com/support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text HELP to 611611. ^Redje
Travis L
February 25, 2022
Been using this service for years. Somethings wrong now. It's being slow. I don't have a connection. Yet I have service. Its not my phone. It matches up with others reviews recently. To be exact, looking at the app, I was maxed out on my data. But your service says 10gb high speed then 2g after. Well it's not working at all when I'm maxed out on the data. And yes I have 2 service days left. Nothing of that sort.
463 people found this review helpful
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Total Wireless
February 25, 2022
Hi Travis L. We're sorry to hear it. Allow us to take a closer look into what's going on and ensure a resolution for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Frank
Nathan Obery
February 14, 2021
I happen to like totalwireless for the plans and coverage. Unfortunately there app needs work. It works good until I really need it. It gives me the same error "invalid response" over and over and it is infuriating. The worst part is that even their webpage is the same.I am so close to switching. Choose totalwireless with caution. They don't try to scam you or constantly try to sell you something which I appreciate, but like I said I'm so close to paying more money for a better service provider
184 people found this review helpful
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Total Wireless
February 14, 2021
Hi Nathan Obery. We sincerely apologize for the trouble this has caused you. Allow us to make things right for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. We will do our best to rectify these issues. ^Jupiter

What's new

Security and Privacy Improvements