TracFone My Account

3.5
50.9K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.

Tracfone from TracFone Wireless, a Verizon Company
Updated on
Jan 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
50K reviews
Taylor Orona
November 10, 2023
Very deceptive, really. Ive used this app for over a year. And its always the same, if you want to check your rewards balance , great! If you want to see your payment history, no problem! Also, yoy can change your payment method, make a payment, add extra data, etc. BUT IF YOU JUST WANT YOUR ACCOUNT PIN so you can change carriers, now therein lies the problem in order to get THAT info, NOW its 2- step verification. Then texts you a #, but after plugging it in, the "verify" button is now gone.
453 people found this review helpful
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TracFone Wireless, Inc.
November 10, 2023
Hello! We're sorry if you're having this issue. Let us review your account and make this right for you. Please contact us at https://www.tracfone.com/support/contact-us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. ^Redje
Terris Watkins
November 5, 2023
Not really happy about why I cannot get back into my account currently. Even though I haven't changed my account password whatsoever, it will not let me login. I've used my Serial Number, email, and my phone number, and none of them have worked. I've even uninstalled the app and reinstalled it again and it failed. I haven't had this issue in the 7 years I've had an account and this is making me very unhappy.
16 people found this review helpful
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TracFone Wireless, Inc.
November 5, 2023
Hi, Terris Watkins. We're sorry for the issues you encountered with the service. To further assist you with your issue, kindly contact us at https://www.tracfone.com/support/contact-us or text PASSWORD to 611611. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. ^Katherine
Ivan White
December 27, 2023
Most excellent and very handy. I am very pleased with this app.. Thank you.. Something happened. The TracFone app does not work at all half the time and always when I need it. Uninstalling and reinstalling does not help. What could be wrong???? I never had any problem before. YOU need a new app that works and we do not need excuses for this either, TracFone is great for excuses. I am a retired priest and computer tech and I know when something is not right!
21 people found this review helpful
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TracFone Wireless, Inc.
December 27, 2023
Hi Ivan. We're sorry if you're having issues with our app. To further assist you with your concern, please chat with us at https://www.tracfone.com/support/contact-us. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. ^Lea

What's new

Improvements to app stability and updates.