I did as instructed, but still unable to contact customer support chat via app. I've tried with several browsers; still doesn't work. All I get is a blank page. Ad blockers disabled. Prior to the latest update it worked just fine.
New version (Feb. 2018) crashed and burned. Luckily I have a backup of previous version on Astro app. to install. Update: March 13. 2018. Old app would not connect to account so downloaded new version. But after logging in it says my account is INACTIVE. But tech support says I'm good. Was able to still make phone calls and add data to account but this app is clearly buggy and not ready to be released.
App improved a bit since my last review. Though there's always some kind of hic-ups. Right now the app crashes on login. Wth.. definitely considering switching back to traditional phone plans since data and service are a lot better compares to TracFones virtual networks. $10 for 1GB is ridiculous!
They have the worst plan ever, it's better for me now to go to prepay service with unlimited plan I've been with tracfone for over 16 year's .. I talked many friends and other people into getting a trafone.... My Heart is broke that they have done this to many that trusted them.. Many people will see it is way more expensive now.. I hope they figure out another plan, because this one will sink the company.. When people switch to another plan., Goodbye tracfone... Sorry you ended our service..BYE
There's a problem with the widget. It doesn't display "service end date" correctly. When I login to my account, I see service end date 02.28.19, but on widget, the service end date is 02.19.18. So, which one is correct?
It is a good app but you can only find out your min. and data I wish it did more fun things like adding games to make your data go up or some thing like that. Wouldn't you want that for data and texts?
This new app features improved performance and navigation and stability improvements.
With this update, a new design and layout was implemented. Some of the new design features include carousel menus and a complete phone dashboard with all relevant phone and plan information.
Additionally, you now have the ability to view your Global Card balance.
MyFrontier app allows existing Frontier Comm. customers to manage their account.