The app is great overall... My brother cant check his balance on his tracfone so i got this to help him... I have seen the reviews about people complaning that it doesnt update the widget right away or the app doesnt update right away. Tracfone left a thing in the app that actually explains why it gets delayed and that it cab take several days (which is understandable with prepaid phones). Great app overall!
The design could be improved but all the basic functionalities are there. The widget doesn't always work though. If that's fixed, it'd be a fine app with everything you need to monitor your Tracfone account. Here's an update after over a year of use. It has an unacceptable effect on battery due to wakelocks. I understand if it has the option to update constantly in the background, but we should be able to turn it off. I'm going to uninstall it and use the website.
Tracfone my acct If you are on safelink and a bunch of letters and nums come up in your user name do NOT delete. Your password will be "lifeline". It will connect you to your acct. Easy peasy. Apparently works fine. This information needs to be more available to safelink customers.
Fails on my LG L39C. Text, Data, Talk Time all reported incorrectly. Steals data and talk/text time when attempting add using this app. Must add and check data & talk/time directly from website. Update 10/27/17 Correctly reports data/text and talk time now. Still don't trust adding time or data, though. I use the website instead.
Great tool for Tracfone customers. Never had a problem with it, except the Auto Refill date will not correspond to the actual renewal date unless you sign up close to then. It might be fixed by now. Don't know? Customer Service is excellent. Always knowledgeable and helpful. Great discounts, too.
Awful. Won't let me sync my account. The customer service is incredibly terrible. The app is awful. This company is awful. Find a different carrier.
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