Much better now update Nov 2016...app doesn't have any of the issues in my initial review which is nice to know I can rely on the widget. It would earn 5 stars if it would update over Wi-Fi. As of now, only having data turned on allows the info to update. Original review....Will not update, even when manually prompted. Reinstalling does not work. I've had the a app for 2 years and it's worked maybe 4 times when first installed.
Crucial app Love it (or the idea of it); I just wish it would show the data immediately (I have to use the tracfone app first to get the data; and then I have to wait a good 5-15 min. for the stats to appear on the app first, and sometimes, they don't appear at all. THEN they show up on the widget (usually)). Tweak that one glitch and it'd be perfection. I'll update rating if/when it improves. UPDATE 1: It seems to be working better....
Too complicated Too many hoops to jump through just to get set up, and then I was really lost. Don't fix it if it's not broke. I liked when it when it was simple. This one's almost got me wanting to quit on Tracfone altogether if it's this irritating just to see my remaining minutes. This is ridiculous.......Updated. Still complicated, still ridiculous.
Thought it was all straighted out but it not ...it worse than before and still can't log in. Ready to shoot the phone to pieces and dump tracfone and now they added a number that not mine. Customer service sucks and don't understand english or read it. Tried online chat and tried talking to live person that was a mistake. Tracfone you took something that was simple and easy to use and turned it into a nightmare.
Something's wrong I just added a 1 year card to my account. It would not show on the app and customer service tells me I need to download the app in order to see my minutes, data, etc. I HAVE THE APP already. This is the first time this has happened and it's ridiculous and not really worth the one star I gave you.
Can't log in App updated and now I can't log in. App keeps saying log in failed. Tried to select "forgot password" option but that failed too. I had no problem with it before the update. Nice work, TracFone. 😡
Log in with Facebook improvements
Removes unnecessary permissions.