TracFone My Account
3.4star
52.6K reviews
5M+
Downloads
Everyone
info
About this app
Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.
This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.
Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.
Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.
Tracfone from TracFone Wireless, a Verizon Company
This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.
Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.
Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.
Tracfone from TracFone Wireless, a Verizon Company
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.4
51.7K reviews
Gordon Talge
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March 18, 2025
Yesterday, my wife was checking her balance on her phone, and her balance all went to zero! I then checked my phone, and my balance went to zero too! I called tracfone and they said it was a "migration" problem and that it would be fixed soon. Well, it's still showing zero on both phones. The phones are still active, and we can make calls, texts and use mobile data, but account balances still aren't showing up.
47 people found this review helpful
TracFone Wireless, Inc.
March 19, 2025
Hi, Gordon Talge. We apologize for the inconvenience. Due to an ongoing update, your balance may temporarily display 0. Rest assured that your balance has not been affected, Balance feature will be unavailable until March 21, 2025. If you have any questions or need assistance, contact us via direct message on our social media platforms. ^Joyce
Reina Persephone Hansen
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- Show review history
March 18, 2025
It was so sweet when the app used to tell me my data balance & I didn't have to wonder. It said my balance was zero & even though I was pretty sure I still had data, I bought more... & it still says zero. It's the most basic app in the history of life. I don't understand how it could be so difficult to keep it functional.
14 people found this review helpful
TracFone Wireless, Inc.
March 19, 2025
Hi, Reina Persephone Hansen. We apologize for the inconvenience. Due to an ongoing update, your balance may temporarily display 0. Rest assured that your balance has not been affected, Balance feature will be unavailable until March 21, 2025. If you have any questions or need assistance, contact us via DM on our social media platforms. ^Joyce
Edward StOnge
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June 16, 2022
Having the same log in failure issues as several other folks. Have tried uninstall/reinstall several times. Also, tried log in using phone#, e-mail, Sim id, etc. Nothing works. I've been using this app for several years and it's always worked great. Please help. Update: Thank you Frank, I don't know what you did but, the app is back up and running.
4,006 people found this review helpful
TracFone Wireless, Inc.
June 16, 2022
Hi Edward StOnge. We regret for the inconvenience caused. Try to uninstall the app and install it again. If this does not work, please chat using this link http://bit.ly/2CuBvXO. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^Frank
What’s new
Improvements to app stability and updates.
App support
About the developer
TracFone Wireless, Inc.
mohammad.chauhan@verizon.com
9700 NW 112TH Ave
Medley, FL 33178-1353
United States
+1 786-535-9409
