
Don Bowins
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Used to work, now the device doesn't update when I attempt to refresh it. It's stuck in two days ago. Glad I only purchased one for testing purposes. As of now, my equipment could be half way across the country, and I wouldn't know it. Seems I'm not the only one having this issue. Giving an additional star because it used to work well. Update: User error. Support identified that I had set the device to sleep when not moving. I immediately remembered doing so. Stars reflect the awesome service.
60 people found this review helpful
Tracki Inc
August 29, 2023
Don, I'm glad we were able to address your updating problem. Please let us know if we can help you in any other way with your device.

Kelsey G
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Update: Today, i tried to charge it & it won't charge up at all! I have the original device as well as the extra battery/battery case. I bought this April 2024. Why is it not charging?! It seems to have slowly died. Love this for the most part, though over time, my notifications are lagging. When I started months ago, it told me as soon as the car left the driveway, now it doesn't tell me until 5 minutes after the car is gone! I've updated it, re-downloaded, cleared cache, and nothing helped.
18 people found this review helpful

Jennifer Lemonds
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If I could download a picture, I would show you how the tracker.....which I have 3 of, are all in different locations.....some 3 miles away from the other. Sometimes they work, sometimes they don't. Get a TRACTIVE Dog tracker if you want an unlimited realtime tracking device. I upgraded, and paid extra, and it only allows 15 real time tracking looks per day. It's seriously ridiculous when you spend less on a dog collar, and it does so much more. If they don't like my review, then change your way
16 people found this review helpful