You have an option to choose between Taiwanese citizen and non-citizen, so you think they app would be more foreigner friendly. I have the same complaints as every other foreigner reviewing this app. My ARC starts with two letters, the app only allows you to enter one letter. My full name has more characters than the app allows you to enter. Useless.
15 people found this review helpful
October 29, 2019
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Multiple years in since this app was released and it's still utter garbage. Was issued the new and improved ID number for foreigners, the app refuses to allow you to update the ID number. So now there will be closer to a million foreigners in Taiwan that can't use this, as their new ID numbers can't be used. 🤦♂️ Of course the company behind the app just keeps telling me I should register a new account, at which point the app tells me that I already have an account...
39 people found this review helpful
Why is this the only way to pay my taxes? Every time I use this app it quadruples the amount of work needed to order something online. Easy is in the name, but it's certainly not built into the design. All of my Taiwanese friends and coworkers find this app incredibly confusing and difficult to use, it's not just the foreigners
4 people found this review helpful