BVG Jelbi: Mobility in Berlin

3.5
1.94K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Now you can get anywhere in Berlin with a single, fully connected mobility app 🚃.

Public transport offer: 9-Euro-Ticket
Get your 9-Euro-Ticket quick and easy in Jelbi. The monthly Ticket is valid on all public transport and regional trains (2nd class) across Germany.

The BVG Jelbi app provides mobility-as-a-service (MaaS) that combines essential transport options – bikes, e-scooters, e-mopeds, shuttles, and shared cars – for your completely connected and seamless trip experience.

Multiple mobility providers can be booked, paid for and used with a single account. In one go, you can set up for all our services, from VBB/BVG tickets for public transport to shared mobility brands like TIER, Voi, Lime, Bird, nextbike, emmy, MILES, mobileeee, BerlKönig and Taxi Berlin.

Turn to a new page in your travel experience. Explore Berlin your own way, as a visitor, commuter, or a true local 🗺️.

One account for all services:


You only need one account to plan your trips, find the best transit option and track their schedules in real-time, book any micro-mobility service and instantly pay for the rides. All of this and more in the BVG Jelbi app 🚀!

Pay for your rides like you are used to


📱Install BVG Jelbi and find a ride either via the map or with our route planner.
💨 Book your ride or buy a ticket directly and instantly, without leaving the app.
👼 No extra fees, you pay for your ride like you would in the original apps.
💸 Flexible payment options: pay with PayPal, credit card or direct debit.

Integrated urban mobility


🚉 All public transport in Berlin, including tariff zones A to C, from short trip tickets and 9 Euro Ticket to monthly passes. Transit with train 🚅, bus 🚌, tram 🚋, subway 🚇, ferry ⛴️ - you ask, we deliver.
🚕 Ride sharing service provided by BVG BerlKönig.
🛴 E-scooter sharing provided by TIER, Voi, Lime and Bird, four leading e-scooter rental brands.
🚗 Car sharing options ranging from agile electric cars to practical vans, brought to you by MILES and mobileeee.
🛵 E-moped sharing service by emmy and TIER that guarantees a fast and quiet route from A to B.
🚕 Conveniently hail a taxi by Taxi Berlin.
🚲 Bike sharing option supported by nextbike and Lime that let you take off and touch down wherever you like.

Jelbi stations


Our Jelbi stations are mobility hubs at which you can rent, return and charge vehicle from our mobility providers.
You can find the more than 40 Jelbi locations all across Berlin, from Haselhorst to Biesdorf and from Ullsteinstraße to Schönhauser Allee - more coming soon.

Quick setup


Register only once for all services in the BVG Jelbi app. You can register as a new user of our MaaS platform, or log in with your BVG credentials.
Choose your preferred payment method for all Jelbi app services: PayPal, credit cards, or direct debit. To unlock all the services, a fleet of over 50,000 vehicles, you will also need a mobile phone number and a valid ID with a driver's licence.

For public transportation enthusiasts


The BVG Jelbi app shows all nearby train, tram and bus stops around you with just one click 🤖.You can easily find, buy, and store your tickets inside the app. Also, our Jelbi Stations are right next to public transport stops in Berlin. As a powerful MaaS, BVG Jelbi makes traveling from any station easier than ever!

Are you a shared mobility fan?


BVG Jelbi is a mobility app and MaaS provider that delivers high urban connectivity 🌐. All transit options from car sharing to e-scooters and bike rentals are available within the app. Our partners promise the highest standards of quality.

Any feedback? Do you have any suggestions on how to improve our app? Let us know what you think about the BVG Jelbi app here with a review, or write to us at appsupport@bvg.de.
Updated on
Jun 21, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.5
1.94K reviews
Jens Gottfried
June 16, 2022
It's OK if all you need is BVG tickets (get the tickets app instead). If you search for any connections it will not find any bicycles "No routes found right now". Can't show you a route or give you a time estimate. This happens regardless of start and end locations. This has been going on for over a month, they have not replied to my official support request and I don't think they use their own app, otherwise they would notice how broken it is.
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Mook Thitirat
June 21, 2022
Don't use this app to buy tickets!!! I bought one, the app shows that the ticket is active, all ok. Nine days later I got an email from their payment processor Logpay saying that they didn't receive the money and they're charging me extra fines on top of the ticket cost for "damages". If there was a payment issue then the app should not have issued a ticket. I had sufficient funds and no problems with the same card elsewhere. Users shouldn't have to pay for the app's failings :(
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Amedeo Felix
June 20, 2022
If not for this one unfortunate trait I might be giving this four or five stars: it doesn't work offline, and doesn't allow one to export tickets and/or share with the phone wallet. On trains in Germany there's generally no reliable connection. Fix this and I'll change my rating.
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Berliner Verkehrsbetriebe (BVG)
June 20, 2022
Hi Amedeo, thank you very much for your feedback. The offline mode is also important to us and we are currently evaluating with our developers when we can implement that functionality. We'll keep you posted! - Your Jelbi team 💛

What's new

NEW: Technical fixes and improvement of user-friendliness.
Update your app to enjoy the most stable and fastest version of Jelbi.
Stay tuned, new features are coming soon!
Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app.
Enjoy your ride!
Your Jelbi Team 💛