BVG Jelbi: Mobility in Berlin

3.92K reviews
Content rating
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About this app

With BVG Jelbi, you get full mobility in Berlin with just one app. Use Berlin's public transport (incl. D-Ticket aka Deutschlandticket), taxi, carsharing, e-scooter, moped, or bike at the touch of a button. Always find the best route and choose flexibly between different means of transport. Pay for your journeys conveniently in the app. Jelbi is your app for unlimited mobility.

The top functions of the BVG Jelbi app:

● Smart route planner for all means of transport
● Convenient purchase of public transport/transit tickets for the VBB region (bus, tram, S Bahn, U Bahn)
● Easy use of all sharing services
● Convenient pick-up by taxi service
● Easy payment in the Jelbi app
● Timetable information at the touch of a button

NEW: Get the new D-Ticket from BVG

🎫 📲
From now on you can order the new Deutschlandticket (D-Ticket) via our website. The ticket costs 49 Euro per month and is available as a personal season ticket without transferability. With the Deutschlandticket you can use all public transport, including regional transport throughout Germany.

You want transportation, we have the means

Jelbi is your mobility app for Berlin's public transport, taxi, and sharing services. Whether bus, train, scooter, bike, car, moped, or cab, your unlimited mobility in the capital is just a few clicks away. Jelbi bundles all services in just one app. Buy a public transport ticket or use the services of our mobility partners: Miles, Sixt share, Tier, Voi, Lime, Nextbike, Emmy, Bolt, and Taxi Berlin. With the BVG Jelbi app, you have access to a fleet of 70,000 vehicles.

Your mobility with Jelbi at a glance

🚉 All public transport in Berlin, including tariff zones A to C, from short trip ticket to monthly passes. Transit with train, bus, tram, subway and ferry. You can also display your Deutschlandticket in Jelbi.

🛴 E-scooter sharing provided by Tier, Voi, Lime and
Bolt, four leading e-scooter rental brands.

🚗 Car sharing from agile electric cars to practical vans, brought to you by Miles and Sixt share.

🛵 E-moped sharing service by Emmy that guarantees a fast and quiet trip from A to B.

🚕 Conveniently hail a taxi by Taxi Berlin.

🚲 Bike sharing supported by Nextbike, Lime, Tier, and Bolt that let you take off and touch down wherever you like.

Find the best route 🗺️

With Jelbi, you will always find the best route and the right means of transport. Simply enter your destination and our smart route planner will show you routes, including journey times in real time. Now all you have to do is choose, book, and you're on your way!

Jelbi stations

Our Jelbi stations are mobility hubs where you can find all sharing services bundled in one place: Voi, Tier, Miles, Emmy, Sixt share, Lime, Nextbike, Bolt. Use what you need flexibly - rent, charge, or return. No need to search for a vehicle or parking space. The over 120 Jelbi stations are displayed in the app and their number keeps growing.

How to get started

To use all the services and functions, you only need to take a few steps: You register, enter a payment method and your mobile phone number, and you can book and pay for any service. Do you already have a BVG account? Great, you can use Jelbi with this account!

Pay conveniently in the app

You can choose between credit card, direct debit, and PayPal to pay for your trips. Of course, you pay the regular prices in the app. There are no additional hidden fees for using our service.

📱 Download the Jelbi app now and explore Berlin individually - whether you are a Berliner, visitor, or commuter!

Your feedback counts

We rely on your feedback to improve our service. Write us your opinion to
Updated on
Nov 28, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.87K reviews
A Bresel
October 12, 2023
the idea is good, yet they do changes to the app that are everything but user-friendly. Suddenly 4 trip tickets have the reduced fare version pre-chosen. now it's happened twice to me that I bought the reduced fare tickets which is pretty useless for me. Dear Devs, user-friendly means not to suddenly change the order in which people do something, especially when it comes to purchases that are often done in a rush, e.g. public transport tickets.
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Berliner Verkehrsbetriebe (BVG)
October 30, 2023
Hallo und herzlichen Dank für dein Feedback! Tatsächlich übernehmen wir bei diesem Parameter (Ermäßigungstarif ja oder nein) bereits seit langem die Auswahl deines letzten Ticketkaufs. Wenn du das Ticket also aus Versehen ermäßigt kaufst, ist es also auch beim nächsten Mal vor-ausgewählt. Ich hoffe, dass diese Information dir hilft. 💛
November 27, 2023
Looks good, but they outsourced and detached the payment method. The other company is not answering to support requests, not even after weeks. Therefore I had to cancel my whole account. Now I am waiting since two weeks that this happens and I am stuck again. I will just give up to more serious apps. As usual, customer support is underrated...
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Berliner Verkehrsbetriebe (BVG)
December 2, 2023
Hallo, danke für dein Feedback. Anscheinend hast du direkt den Kontakt zu unserem Zahlungsdienstleister aufgenommen. Schreibe uns gern direkt auf an, damit wir die Bearbeitung deines Falls nach Möglichkeit beschleunigen können. 💛
Ivo Krausz
July 19, 2023
During a ticket control in the S train, the app showed me without prior warning that my account is locked. Fortunately I managed to escape the train without penalty. Apparently, my account is locked because of logins on multiple mobile phones (due to broken phone). There is nothing in the terms and conditions that prohibits use of the app on multiple phones. In fact, that seems like a pretty normal use case. It's quite awkward to have a locked-out app, without notice, during a ticket check.
7 people found this review helpful
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Berliner Verkehrsbetriebe (BVG)
August 3, 2023
Hallo, ungewöhnlich häufige Anmeldungen und ähnliche Indikatoren können dazu führen, dass Accounts kurzfristig gesperrt werden um Missbrauch zu vermeiden. Es tut uns sehr leid, wenn dies in deinem Fall unnötig war. Mit einer kurzen Mitteilung an unser Team können wir in aller Regel schnell helfen. -Dein Jelbi Team 💛

What's new

NEW: Technical fixes and improvement of user-friendliness.
Update your app to enjoy the most stable and fastest version of Jelbi.
Stay tuned, new features are coming soon!
Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app.
Enjoy your ride!
Your Jelbi Team 💛