I'm a system sales engineer for Trane. I like the mobility the app provides. I believe this app is beneficial towards building owners, and maintenance workers. The app allowed me to view the status of occupied spaces, and equipment being used. There's an alarm log that displays the latest alarms and priority. If you don't have TRANE TRACER controls get'em, and if you do get this app!
Scroll option needs to be fixed. Will not let me scroll through my list of units.
Missing basic options making it unusable The app doesn't seem to have the ability to connect to a Tracer SC using a website name instead of IP address. Nor does it have the ability, it seems, to use SSL instead of just the standard port 80. Without those two abilities it is of no use to me and I'm sure many other people. These basic features really should be added in.
I installed this app on my Samsung Galaxy S5, running the Android operating system 5.0 and was unable to link a site to it. After calling Trane product support, they advised that I should uninstall an Android Web Viewer application. After uninstalling that application I was able to link sites to this Trane Tracer BAS application and view the site as well as all the HVAC equipment running at the site. The application runs flawlessly after deleting the app that Trane product support recommended that I delete.
Not working on Android 5.xx UPDATE: July/25 As Tech. Support advise the Android web viewer was the problem since this app is used by others app to show up web content I didnt uninstalled completelly. Just unistalling updates and keep the original version of the app did the job. 5 stars! Everything is up and running on my HTC one M8, all my BAS sites accesible again from my mobile. Well done Trane amazing job!
Stopped working with Android. I've uninstalled and reinstalled several times, but you can't add new sites or do anything. It's a dead app. It was AWESOME when it worked!
Added new graphics and general bug fixes