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slow, confusing, buggy. Form to add checked bags is sloppy. Failed during payment. Bags don't show up on flight details. Tried again later with a different card. payment succeeded, but flight details still don't update. Then we find out that both cards were charged. Will have to sort it out at the terminal.
1 person found this review helpful
September 18, 2023
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Terrible app. Very difficult to use (on newest Samsung). Could not access boarding pass after numerous attempts. The screen would show step 4 for boarding pass for a split second then go "exit check in". Every time you try to go back, it kicks you out and you have to start all over. Also doesn't remember your infomation so you have to input it every time. Tried at least 50 times in a 24hour period. So much for avoiding the line up at the airport.
4 people found this review helpful
Poor experience. Lots of usability issues. Using Google Pixel 3XL. When searching for flights, if you switch apps to check on something, it deletes your selections. Also, when putting in your destination (whether by airport code or full city name) you input field is broken. Further to that, once you enter the destination, the confirm button shoots from the middle of the screen to the bottom meaning you press a different destination and have to start again 🤔. Really bad user experience.
12 people found this review helpful
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