
Kim Oeij
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Zero stars. Extremely poor user interface. The app requires you to double tap to use certain functions. Very flaky with ongoing crashes or hanging. The app can be suspended by the user but the suspension then has effects on other mobile functionality such as switching between apps. I only use this because there is no other option otherwise I wouldn't bother. The keyboard is impossible and then it times out then of course crashes making progress nil, no worse than nil you have to start again.
8 people found this review helpful
Transportme Pty Ltd
23 February 2025
Hi Kim, thanks for your feedback.
We appreciate you reaching out. The issue you reported has been resolved, but let us know if you experience any further issues.
Thanks for your patience.
The Transportme Support Team

Kelsi Wheeler
I paid for the yearly subscription to get the extra features but the app really needs work. - The bus tracking doesn't work most of the time. Suggestions: - toggle days of the week for passenger boarding (school buses don't run on weekends) - customise passenger names for boarding alerts instead of "SmartCard 1234xxx has boarded" for families with multiple kids. - Live bus tracking map UI is not user friendly on mobile. Although it has pins for each stop, links between them would be helpful
Transportme Pty Ltd
1 June 2026
Good morning, and thank you for your feedback and suggestions. We’ll share them with our product team for review. Please note that bus tracking depends on the operator enabling the feature, as well as GPS and network connectivity from the bus. For further assistance, please contact support@transportme.com. Best regards. The transportme Support Team

Tim Panaretos
App keeps freezing on a regular basis, ie try to tap on various in app options and they won't open/select. Particularly annoying when trying to top up my transport card, if I do get as far as the 'add fund' screen then another glitch often occurs where it won't let me type in an amount, let alone confirm the transaction. Running on Samsung Galaxy A35 and the OS is up to date. One star for the times when it does work.
3 people found this review helpful
Transportme Pty Ltd
26 March 2025
Good morning, Tim,
We apologise for any inconvenience you’ve experienced. Could you please email us at support@transportme.com.au so that we can assist you further?
Thanks and regards,
The Transportme Support Team