4.0
1.06K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Travelers Mobile provides Personal Insurance customers with a streamlined mobile experience.

Use this app to:
• View and download your Auto Insurance cards
• View and make payments
• Enroll and manage an automatic payment plan
• View your Personal Insurance policy documents
• View detailed coverage and policy information for select auto policies
• Change your document delivery preferences
• Report a claim
• Get roadside assistance
• Contact your claim professional
• Link all your Personal Insurance policies to your user ID
• Log in using fingerprint authentication on select Samsung devices that support it. Enable it in your Profile after logging in.
• Link to log in to our full website for additional services
Updated on
Apr 24, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
4.0
1.06K reviews
A Google user
February 22, 2020
The app used to actually work a few months ago, but around January I noticed that nothing in about my account would show up. No claims or due dates for payments and even my policy wasn't showing up, insurance cards aren't available through the app for me either. It isn't really that big of an issue for me because I have regular access to a computer, but this problem renders the Travelers App useless. This might just be an individual problem but if a fix could be issued that would be greatly appreciated. Otherwise I'll just use the browser and delete the app. Thanks.
33 people found this review helpful
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The Travelers Indemnity Company
February 4, 2021
Thanks for your feedback. We apologize for your previous experience but are excited to share that we will soon launch a redesigned mobile app to provide a better experience and more capabilities! If you’d like to learn more or share additional details about your previous experience, please reach out to us at customercommunications@travelers.com
Tj Fruichantie
March 18, 2021
What the heck happened to the app?! I use to be able to view my insurance CD cards without having to log in now I can't save them to my phone for quick, easy access. Plus, the app doesn't rotate, so when I do try to view the card, or show it for proof, I have to zoom in to read anything! What the heck?! This needs fixed ASAP! UPDATE 3/18/21: A month later and still no ability to save ID Cards to device for viewing offline & you still have to pinch & zoom to view the dang cards!
47 people found this review helpful
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The Travelers Indemnity Company
June 30, 2021
We’ve heard your feedback and continue to make improvements to the new MyTravelers® Mobile App. You can now quickly add your auto insurance cards to Apple Wallet or Google Pay for easy access. After you try out this new feature, let us know how we did by updating your app store rating & review!
A Google user
March 29, 2020
Constantly getting "experiencing trouble" message, for example "payments" work and others don't or sometimes "none" shows up under payments, policies etc. having to log out and log back in. This is fairly poor example of how well they are as an insurance company. Better off keeping a screenshot or physical proof of your policy in your vehicle just in case.
15 people found this review helpful
Did you find this helpful?
The Travelers Indemnity Company
February 4, 2021
Thanks for your feedback. We apologize for your previous experience but are excited to share that we will soon launch a redesigned mobile app to provide a better experience and more capabilities! If you’d like to learn more or share additional details about your previous experience, please reach out to us at customercommunications@travelers.com

What's new

Additional minor bug fixes and improvements